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SfRichTExtBoxAdv not load html

Thread ID:





120559 Sep 25,2015 01:43 AM Oct 8,2015 03:11 AM WinRT 3
Tags: SfRichTextBoxAdv (Universal)
Alessio Iafrate
Asked On September 25, 2015 01:43 AM


in changelog latest version says that now is possible save and load html

if i try to get html from a richtextboxadv and then load i obtain an error "RichTextBoxAdv does not support this file format"
if i change html to rtf all works well.

how can i solve?


Arumuga Perumal S [Syncfusion]
Replied On September 28, 2015 12:48 AM

Hi Alessio,

Thank you for contacting Syncfusion support.

We were able to reproduce the mentioned “RichTextBoxAdv does not support this file sormat” exception while loading Html into SfRichTextBoxAdv control. We have fixed this already and will be included with our next main release Essential Studio 2015 volume 3 which is expected to be available at the end of September 2015. We will let you know once our release has been rolled out.

Arumuga Perumal S

Alessio Iafrate
Replied On October 7, 2015 10:56 AM


i have update to latest version but i have always the same problem with rt 8.1 version

 RichTextBoxAdv does not support this file format.


Arumuga Perumal S [Syncfusion]
Replied On October 8, 2015 03:11 AM

Hi Alessio,

We were able to reproduce the mentioned issue with loading Html stream into SfRichTextBoxAdv control and have logged defect report regarding this. A support incident to track the status of this defect has been created under your account. Please log on to our support website to check for further updates

Arumuga Perumal S.


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