Essential Studio Install

[DAve Shillito]

I've just tried to install Essential Studio 13.2.0.29 using the community licence.

Unfortunately it is failing to allow me install since when I enter

d:\Program Files (x86)\Syncfusion\Essential Studio\13.2.0.29
and
d:\Users\<username>\AppData\Local\Syncfusion\EssentialStudio\13.2.0.29\

for Installation Location and Samples Location it tells me "Invalid drive. Please selects a valid drive."

Both of those folders are valid on my PC, and since my C drive is a small SSD I install all programs to my D drive and have placed the users folder on the D drive.

Is there a workaround I can use?

[Manivannan Sundararajan]

Hi Dave,

We regret for the inconvenience caused.

Could you please change the root drive name to D:\ instead of d:\? Also you should have minimum 13 GB free space in installed drive to install the Syncfusion Essential Studio setup.

Example:
Install Path:
D:\Program Files (x86)\Syncfusion\Essential Studio\13.2.0.29

Samples Path:
D:\Users\<username>\AppData\Local\Syncfusion\EssentialStudio\13.2.0.29\

Now you can install the v13.2 setup successfully in your machine.

Please let us know if you need any further assistance on this.

Regards,
Manivannan S.

[DAve Shillito]

Cheers for that, it worked, I'm now sorted.

FYI, "d:\Users\<username>\..." was as it was presented in the dialog with no modification by me.
I changed the D: in "D:\Program Files (x86)..." to match this thinking that was how the installer wanted the drives specified.

[Manivannan Sundararajan]

Hi Dave,

Thank you for your update.

We have logged this issue and it will be included in our upcoming 2015 Vol 2 Service Pack 1 release.

Please let us know if you need any further assistance on this.

Regards,
Manivannan S.