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Hi Balanca,
Thanks for your update.
We are afraid that we are not able to reproduce the reported issue in our side. Could you please provide us more information probably a sample or code which reproduces the reported issue and it will help us to analyze further and provide you a better solution?
Here is the Video.
Video
Please let us know if any concerns.
Regards,
Swarnesh K
Hi Blanca,
Thanks for your patience.
We have checked the internal functions as shown in the video. We are not getting any null reference exception in the mentioned functions. Could you please provide us more information probably the function that renders while clicking the add symbol buttonwhich will help us to analyze further and provide you a better solution.
Please let us know if any concern.
Regards,
Swarnesh K
Hi Blanca,
Thanks for your update.
Please note that we have created a new incident and updated the response for your query in that incident.
Please log on to our support website to check for further updates.
https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents
Please let me know if you have any questions.
Regards,
Swarnesh K