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Kaspersky Antivirus 2013 found malware in syncfusionessentialwinrt_11.1.0.21.exe

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118696 Feb 16,2013 12:04 PM Feb 22,2017 08:07 AM General Discussion 7
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David Grigoryan
Asked On February 16, 2013 12:04 PM

Today I just downloaded the latest release of WinRT, While installing my kaspersky antivirus started to alert me about found virus (attached file). Has anyone faced with this issue ?

VirusInWinRT_e778aa62.zip

David Grigoryan
Replied On February 16, 2013 12:20 PM

In the zip file there is screenshot not the virus itself. This stupid forum does not allow me to attach a picture not insert, so people can think I attached virus file itself.

Kannan [Syncfusion]
Replied On February 18, 2013 12:08 PM

Hi David,

Thanks for reporting this issue. 

We scan all our installs for anti-virus using the latest version of Microsoft Security Essentials and Norton and both the tools did not report any threats. However we are treating this issue very seriously and are checking with anti-virus software from Kaspersky also to ensure that this is indeed a false alert. We will provide a more detailed update regarding this before the end of the day. Sorry for the inconvenience.

Thanks,

Kannan


Sivaguru S [Syncfusion]
Replied On February 19, 2013 06:22 AM

Hi David,
 
We did not communicate it clearly in the previous update but we had tested earlier using all anti-virus products by scanning the install as well as trying to install the product with anti virus protection turned on. Both Microsoft and Norton did not find any problems till the end of the installation. However Kaspersky did report a virus during install. However even Kaspersky doesnt report any problems when scanning the installation folders after installing the product. We have scanned all our files and have not found any virus in our system so we are confident that this is a false alert by Kaspersky. We have made several changes from our side to avoid this false alert but so far this effort has been unsuccessful so we have contacted Kaspersky for more information on why our software is being flagged for virus, we will update you with more information as soon as we hear back from them.
 
Thank you for your patience.
 
Regards,
Sivaguru S

RL
Replied On March 31, 2015 05:34 PM

And the conclusion was?

Kathiresan Subramaniam [Syncfusion]
Replied On April 1, 2015 10:36 AM

Hi David,

Thank you for your patience.

We have tested our latest Syncfusion Essential Studio setup v12.4.0.24 as well as v11.4.0.26 in the latest Kaspersky Antivirus(v15.0.x) installed machine in our end. But, Kaspersky did not show any malware issues and any false alerts.

So, in order to avoid the malware alert issues in your machine, please update latest Kaspersky Antivirus setup.

Please let us know if you have any queries.

Regards,
Kathiresan S.

Joshua Womack
Replied On February 19, 2017 10:31 PM

My copy of Webroot SecureAnywhere 2017 says it found a virus as well during install. Webroot reports it is a w32.Malware.Gen ... whatever that is.

Manivannan Sundararajan [Syncfusion]
Replied On February 22, 2017 08:07 AM

Hi Joshua,

We are sorry for the inconvenience.

WebRoot Secure Anywhere Anti-Virus is giving false alert regarding the Syncfusion setup. We don’t ship any malicious files in Syncfusion setup. We have checked with other antivirus(Kaspersky, Avast) installed machine and there is no issue in installing the Syncfusion setup. However, we’ll check with WebRoot Secure Anywhere Anti-Virus Forum regarding this issue and update you more details.
 
Regards,
Manivannan S.


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