We were using Syncfusion 10.2.0.56 in our project and we were able to scroll records in Grid control using Up and Down arrow keys . Then we migrated to Syncfusion 12. 1.0.43 and now scrolling records using key board is not working properly. In some Grids Up arrow key doesn't work, it would scroll to just one record up and then stop scrolling . And in some other Grids , Down key doesn't work, it would scroll records to one record down and then stop scrolling. I have checked that code is same before and after migration.
Please advise if syncfusion new version is causing the issue.