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Problem with convert .doc to pdf file

Thread ID:





118620 Nov 27,2014 10:00 AM UTC Dec 2,2014 04:15 AM UTC ASP.NET Web Forms (Classic) 4
Tags: DocIO
Asked On November 27, 2014 10:00 AM UTC


I have a word file and trying to convert to pdf using below link..

The problem is there are boxes in the word document file and those are missing in the pdf file.

please help me to solve this.

Thank you.

Attachment: Output_117c381.zip

Replied On November 27, 2014 10:01 AM UTC


Please be informed input file attached.

Attachment: GST_005109ARX3720__Input_file_5c85fd46.zip

Praveenkumar H [Syncfusion]
Replied On November 28, 2014 05:45 AM UTC

Hi Narsa,

Thank you for using syncfusion products,

We are able to reproduce the issue and suspect this to be a defect, we are internally logged the issue report and will fix the issue, fix will be available in our next Essential studio volume release.

Please let us know if you need further assistance.

With Regards,


Replied On December 1, 2014 08:57 AM UTC

Hi Praveen,

Understand this can be solved for next essential release, is there any alternative way to reproduce our pdf? Or maybe I am requesting you to send us dll instead of we wait for next release.

Thank you.

KarthikeyanC [Syncfusion]
Replied On December 2, 2014 04:15 AM UTC

Hi Narsa,

Thank you for your update.


As per our support policy we don’t share the fix through forum. However we will fix this issue internally and this will be available in our volume 4 release 2014.





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