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Problem with convert .doc to pdf file

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118620 Nov 27,2014 05:00 AM Dec 1,2014 11:15 PM ASP.NET Web Forms (Classic) 4
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Tags: DocIO
Narsa
Asked On November 27, 2014 05:00 AM

Hi,

I have a word file and trying to convert to pdf using below link..

The problem is there are boxes in the word document file and those are missing in the pdf file.

please help me to solve this.

Thank you.



Attachment: Output_117c381.zip

Narsa
Replied On November 27, 2014 05:01 AM

Hi,

Please be informed input file attached.

Attachment: GST_005109ARX3720__Input_file_5c85fd46.zip

Praveenkumar H [Syncfusion]
Replied On November 28, 2014 12:45 AM

Hi Narsa,

Thank you for using syncfusion products,

We are able to reproduce the issue and suspect this to be a defect, we are internally logged the issue report and will fix the issue, fix will be available in our next Essential studio volume release.

Please let us know if you need further assistance.

With Regards,

Praveen


Narsa
Replied On December 1, 2014 03:57 AM

Hi Praveen,


Understand this can be solved for next essential release, is there any alternative way to reproduce our pdf? Or maybe I am requesting you to send us dll instead of we wait for next release.

Thank you.


KarthikeyanC [Syncfusion]
Replied On December 1, 2014 11:15 PM

Hi Narsa,

Thank you for your update.

 

As per our support policy we don’t share the fix through forum. However we will fix this issue internally and this will be available in our volume 4 release 2014.

 

Regards,

Karthikeyan.C


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