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DocToPdf converter JPG image missing

Thread ID:





117385 Oct 9,2014 10:59 AM UTC Jun 19,2015 11:22 AM UTC WinForms 3
Tags: PDF
Asked On October 9, 2014 10:59 AM UTC

Hi All,
I am trying to
  • Add two "JPG" images in word document,
  • Convert to PDF
  • Save as docx and pdf files.
Both images are rendered in the new word document. But only one image is rendered in the new converted PDF.

After opening the missing image in Microsoft paint and save it again in the same name. The converted PDF is working correctly (ie.,) both images are rendered properly.

Attached sample for your reference.


Attachment: wordtemplate_convertion_8cdf7bff.zip

Praveenkumar H [Syncfusion]
Replied On October 14, 2014 05:18 AM UTC

Hi Ganesh,

Thank you for using syncfusion products,

We are able to reproduce the issue in our side, we suspect this to be a defect, we will fix this issue internally

Please let us know if you need further assistance.

With Regards,

Vikram Kumar Alle
Replied On June 18, 2015 02:00 PM UTC

I am having the same issue. Please let me know if this issue resolved.


Karthik Krishnaraj [Syncfusion]
Replied On June 19, 2015 11:22 AM UTC

Hi vikram,
We have already fixed the issue, please upgrade to latest version inorder to get it resolved.


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