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Syncfusion Feedback

Memory Leaks of PIe Chart and Bar Chart

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117146 Aug 21,2014 09:48 PM UTC Aug 22,2014 04:30 PM UTC WPF 1
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Tags: Chart
Yu
Asked On August 21, 2014 09:48 PM UTC

Hi,

We had the same memory leaks issues described in the thread below. When the data biding changed frequently, the AdornmentsInfo will keep retaining memories over time.

http://www.syncfusion.com/forums/113977/charts-using-a-lot-of-memory-and-not-releasing-it

We are on Version 10 now. Is there a way to fix the memory leaks issue without upgrading to the latest one as we are not able to upgrade at this moment?


Sumathi Jayaraj [Syncfusion]
Replied On August 22, 2014 04:30 PM UTC

Hi Yu,

Thanks for using Syncfusion products.

We need to confirm that the reported issue will be resolved in later versions and we need to check the feasibility to merge the fix the lower versions. So we request you to create your customer account under Direct Trac and open a new incident with the reproducing sample, so that our support engineer will assist you accordingly.
Our Direct Trac support system can be accessed from the following link:                   
https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents

Regards,
Sumathi J


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