App Not Working on Device

[Souvick Ghosh]

Hi,
We are trying to use the range slider in our project and it is working fine on emulator but when we try to run it on actual device[Nokia Lumia 520] the apps stop responding and after some time the app crashes without showing any error. Please Help.

Thank You.  

[Vignesh V]

Hi Souvick,

We are able to reproduce the reported issue 'SfRange Slider not working in device'. We have logged bug report and fix
for this will be available in our upcoming volume 1 2014 release.

Please let us know if you have any queries.

Regards,
Vignesh V

[Souvick Ghosh]

Hi Vignesh,
Can you please give me an approximate date when will be your next volume 1 2014 release available?
Thank You.

[Vignesh V]

Hi Souvick,

 

Our major release Vol 1, 2014 is expected to be rolled out by end of this month (Mar 2014).

 

Regards,

Vignesh V

[Souvick Ghosh]

Hi,
Can you please provide a fix/hot build for this problem soon? It is very much urgent as we have to send a presentation to the investors of our project.
Thank You.

[Vignesh V]

Hi Souvick,

 

Sorry for the delayed response.

 

To have access to this issue “Range Slider not working in device” patch, then  we request you contact us at Syncfusion Support or you may also create your customer account under Direct Trac and open a new incident so that our support engineer will assist you accordingly.

 

Our Direct Trac support system can be accessed from the following link:

https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents

 

 

Regards,

Vignesh V

[Souvick Ghosh]

Hi,
Is the new build is available now?

[Vignesh V]

Hi Souvick,

 

Sorry about the delay in getting back to you.

 

We are in the final phase of testing and it is expected to be released in 1st week of April 2014. As of now you can set TickFrequency and TickPlacement property as workaround to resolve the issue.

 

Please find the workaround sample under the following location.

 

 SfRangeSlider_WP8.zip

 

Please let us know if you have any queries.

 

Regards,

Vignesh V

[Souvick Ghosh]

Hi,
Is it possible to use the range selecting options with this?

[Vignesh V]

Hi Souvick,

 

Yes it is possible to use the range selecting options in sfrangeslider.

 

To set the ranges for SfRangeSlider by setting its 'ShowRange' property as ‘true’ and provide values into 'RangeStart' and 'RangeEnd' properties.

 

Please refer following sample which illustrates your requirement.

 

Sample Link: SfRangeSliderRange_WP8.zip

 

Please let us know if you require further assistance on this.

 

Regards,

Vignesh V

[Souvick Ghosh]

Yes I know it is possible but my question is that it is possible to run the app on the device without the using the previous build with the bug? Please go through the previous comments below.
Thank You.

[Vignesh V]

Hi Souvick,

 

The provided workaround is for previous version with bug and it is applicable for setting ranges also. This will be resolved in our upcoming release Vol 1 which is expected to be available by first week of Apr 2014.

 

Please let us know if you have any queries.

 

Regards,

Vignesh V

[Souvick Ghosh]

Hi,
Is the latest version out yet?

[Vignesh V]

Hi Souvick,

We are glad to announce that our  Essential Studio Volume 1, 2014 is rolled out and is available for download under the following link.

http://www.syncfusion.com/support/forums/announcements/116142

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

Regards,
Vignesh V