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Not Working on Device

We are trying to use the range slider in our project and it is working fine on emulator but when we try to run it on actual device[Nokia Lumia 520] the apps stop responding and after some time the app crashes without showing any error. Please Help.
Thank You.  

2 Replies

SG Souvick Ghosh March 1, 2014 11:50 AM UTC

Sorry it was for windows phone but for win rt my problem is as follow
The range slider is crashing on Windows surface (rt)[We are using arm build here]
And the crash report is as follow
"System.NullReferenceException: Object reference not set to an instance of an object.
   at Syncfusion.UI.Xaml.Controls.Input.TickBar.UpdateTickValue(Int32 i, TickBarItem panel)
   at Syncfusion.UI.Xaml.Controls.Input.TickBar.UpdateTickLabel(Double x1, Int32 numberoftikcs)
   at Syncfusion.UI.Xaml.Controls.Input.TickBar.CreateTickBar(Int32 tickFrequency)
   at Syncfusion.UI.Xaml.Controls.Input.TickBar.CreateTicks()
   at Syncfusion.UI.Xaml.Controls.Input.TickBar.TickBar_SizeChanged(Object sender, SizeCh"....
Please Help.
Thank You.

VV Vignesh V Syncfusion Team March 3, 2014 12:32 PM UTC

Hi Souvick,

We are able to reproduce the reported issue 'SfRange Slider not working in device'. We have logged bug report and fix
for this will be available in our upcoming volume 1 2014 release.

Please let us know if you have any queries.

Vignesh V

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