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Syncfusion Feedback

Page Orientation vs. page dimensions.

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115672 Jan 29,2014 09:52 PM UTC Feb 3,2014 03:48 AM UTC ASP.NET Web Forms (Classic) 1
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Tags: PDF
Bob Hopfner
Asked On January 29, 2014 09:52 PM UTC

There seems to be an orientation problem, we're trying to normalize a pdfs to a consistent page orientation. I am working with my developer to clarify but the gist is that he can pull in the orientation (iterating through a multi-page pdf) but that value is inconsistent - doesn't always jive with the page dimensions so that was why he went to look at page size and dimensions where "width being greater than height equals landscape" but apparently that is also inconsistent as page height is zero at times. He's using the pdf library from SyncFusion but we're not sure if we are running into malformed pdfs or we are not using the API properly. I can't share pdfs as they are sensitive and I don't have access to his code but I might be able to get that. I know that doesn't make it easy to figure this out an I apologize for that. Thanks, Bob

Praveenkumar H [Syncfusion]
Replied On February 3, 2014 03:48 AM UTC

Hi Bob,

Thank you for your interest in Syncfusion products.

Could you please report this issue through Direct Trac Developer Support System with input pdf files, (https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents because , it is secure and you can take the advantage of the expertise of a dedicated a support engineer and a guaranteed response time and we hope you will take advantage of this system as well. If you have already reported, please ignore this.

Regards,
Praveen


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