Hi Alexis,
Thanks for using Syncfusion products.
We regret for the inconvenience caused. Before we start providing the solution,
we would like to hear more information
about the platform like OLAP, WPF, MVC or Grid Web. Could you please provide
the proper information so that we can resolve the issue as soon as possible.
Please let us know if you have any concerns.
Regards,
Ajith R