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Doc-To-Pdf: PDF differences from Word version

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109504 Jun 17,2013 02:06 PM Jun 26,2013 03:03 AM ASP.NET MVC (Classic) 4
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Tags: DocIO
Ronald Zúñiga
Asked On June 17, 2013 02:06 PM

Hi, we're converting a doc to a pdf and we noticed there are some changes between the source doc and the pdf that gets generated.

Please see the attached file to see some samples.

We also noticed that the page number is at the bottom of the page in word and at the top in the pdf.

Is there a way to fix those discrepancies?

Thanks in advance for your help!


Samples_fc41dbb7.zip

Prasanth M B [Syncfusion]
Replied On June 18, 2013 02:06 AM

Hi Ronald,

Thank you for using Syncfusion products.

Could you please provide us the input document and the so that we could further analyze and provide you appropriate details. And also let us know about the assembly version used for the conversion process.

Please let us know if you have any questions.

Thanks,
Prasanth.

Ronald Zúñiga
Replied On June 20, 2013 04:03 PM

Thanks for your reply!

I'm attaching the word document and the pdf so you can see all the differences between both.

Please let me know if you need anything else,

Ronald


Documents_ec99fc77.zip

Ronald Zúñiga
Replied On June 20, 2013 04:17 PM

Sorry, forgot to mention that we are using this assembly version: 11.104.0.21

Prasanth M B [Syncfusion]
Replied On June 26, 2013 03:03 AM

Hi Ronald,

Thank you for your interest in Syncfusion products.

We are able to reproduce the mentioned preservation issues in Doc to PDF conversion.

Could you please report this issue through Direct Trac Developer Support System (https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents because you can take the advantage of the expertise of a dedicated support engineer and a guaranteed response time and we hope you will take advantage of this system as well. If you have already reported, please ignore this.

Regards,
Prasanth


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