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PdfViewer is not displaying fonts correctly

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107975 Mar 26,2013 10:19 PM Apr 2,2013 12:43 AM WPF 4
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Tags: PdfViewer
John Willmott
Asked On March 26, 2013 10:19 PM

Hi,
I have a problem with the attached document, I have included an image of the section in PDFViewer and the same section in Foxit Reader.

The font in question is Webdings, the section in the pdf file is, 
<</Type/FontDescriptor/FontName/KPSHBO+Webdings/FontBBox[0 -200 1000 729]/Flags 4
but the Syncfusion PDFViewer is doing a substitution for some reason.

Is this problem able to be resolved?

Regards
John




PDF Samples_295cfeed.zip

John Willmott
Replied On March 27, 2013 01:35 AM

Hi, 
We are also having a problem with another font called "4 State Postal Barcode" which is for Australia only I'm assuming.

Please see the attached file.

Regards
John





POSTCODE_7564908a.zip

Meikanda Nayanar [Syncfusion]
Replied On April 1, 2013 12:23 AM

Hi John,

Thank you for your interest in Syncfusion products.

We have checked the details and we are afraid that we are unable to reproduce the scenario with the provided information. Could you please update us the Pdf document that can help us to reproduce the mentioned scenario at our side. It will be more helpful for our further investigation.

Please let me know if you have any questions.

Regards,

Meikandan


John Willmott
Replied On April 1, 2013 08:54 PM

Hi Meikandan,

I have attached the documents that you have requested, I hope that these help.

Regards 
John


Samples_3ff078a0.zip

Meikanda Nayanar [Syncfusion]
Replied On April 2, 2013 12:43 AM

Hi John,

Thank you for your update.

We are able to reproduce the mentioned scenario with the provided Pdf documents.
Could you please report this issue through Direct Trac Developer Support System (https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents because you can take the advantage of the expertise of a dedicated support engineer and a guaranteed response time and we hope you will take advantage of this system as well. If you have already reported, please ignore this.

Please let us know if you have any other questions.

Regards,
Meikandan


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