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Connector problem after connecting one end to another element, and then back to the original

Thread ID:





103319 Apr 21,2012 03:40 PM UTC Apr 30,2012 11:43 AM UTC ASP.NET Web Forms (Classic) 3
Tags: DiagramWebControl
Asked On April 21, 2012 03:40 PM UTC

Hello, we have found and issue with interactive diagram's interaction with connectors.
Connect element1 to element2 with a connector. Then move one of the connector ends (from element1-element2 to element1-element3). Try to move back the same end to element1-element2 - nothing happens.

It is reproducible with your example:

Amsath Ali M [Syncfusion]
Replied On April 24, 2012 08:00 PM UTC

Hi Lan,

Thanks for using Syncfusion products.

We are able to reproduce the issue reported by you. We have forwarded this to our development team for further analysis. We will update you with our development team’s response in two business days (04/26/2012).

Please let us know if you have any queries.

Amsath Ali. M

Replied On April 27, 2012 02:42 PM UTC

Hello again,

Do you have any progress on that issue ?

Senthil Kumar M [Syncfusion]
Replied On April 30, 2012 11:43 AM UTC

Hi Lan,

Thanks for your updates and sorry for the inconvenience caused.

The reported issue has been suspected to be a defect. Please create a DT incident for your query so that we can update the patch for this issue.

You can create the DT incident from the following link.


In the interests of maintaining confidentiality, we have a policy of not sharing patches or otherwise proprietary customer specific information in the public Forum.

Please let us know if you have any queries.



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