PdfLoadedPage.ExtractText() not extracting text

[Khalid Ashraf]

Hi,

I have a pdf file with Encoding Identity-H that I am trying to parse using the PdfLoadedPage.ExtractText() method. But it is not retirning the correct text on the page rather funny characters are returned. It works fine with ANSII encoding but fails for file in Identity-H. Please could you let me know why would ExtractText() not work and is there any workaround? FYI, I am using syncfusion 7.4.

Thanks,
Khalid

[Khalid Ashraf]

Please could you also advise if 7.4 does not support Identity-H then which earlies version supports it?

Thanks,
Khalid

[Suresh M]

Hi Khalid,

Thank you using Syncfusion products.

Can you please provide us the document to reproduce the issue? Also create a direct trac incident for the follow up of the issue.

Please let us know if you have any concerns.

Thanks,
Suresh

[Khalid Ashraf]

As requested, PFA the file. Please treat this request as highest priority as its a production issue.

Thanks,
Khalid



Payslips-Masked1_93801054.zip

[Khalid Ashraf]

Incident 93535 has also been created.

[Suresh M]

Hi Khalid,

Thank you for your response.

The fix for the issue in the extraction of the text from the provided PDF document is available in the version 9.4.0.62 and later versions. Please upgrade to these versions to get the issue resolved.

Please let us know if you have any concerns.

Thanks,
Suresh