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PdfLoadedPage.ExtractText() not extracting text

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103297 Apr 19,2012 12:32 PM Apr 23,2012 11:47 PM ASP.NET Web Forms (Classic) 5
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Tags: PDF
Khalid Ashraf
Asked On April 19, 2012 12:32 PM

Hi,

I have a pdf file with Encoding Identity-H that I am trying to parse using the PdfLoadedPage.ExtractText() method. But it is not retirning the correct text on the page rather funny characters are returned. It works fine with ANSII encoding but fails for file in Identity-H. Please could you let me know why would ExtractText() not work and is there any workaround? FYI, I am using syncfusion 7.4.

Thanks,
Khalid


Khalid Ashraf
Replied On April 19, 2012 12:57 PM

Please could you also advise if 7.4 does not support Identity-H then which earlies version supports it?

Thanks,
Khalid


Suresh M [Syncfusion]
Replied On April 20, 2012 05:09 AM

Hi Khalid,

Thank you using Syncfusion products.

Can you please provide us the document to reproduce the issue? Also create a direct trac incident for the follow up of the issue.

Please let us know if you have any concerns.

Thanks,
Suresh



Khalid Ashraf
Replied On April 20, 2012 05:50 AM

As requested, PFA the file. Please treat this request as highest priority as its a production issue.

Thanks,
Khalid



Payslips-Masked1_93801054.zip

Khalid Ashraf
Replied On April 20, 2012 05:54 AM

Incident 93535 has also been created.


Suresh M [Syncfusion]
Replied On April 23, 2012 11:47 PM

Hi Khalid,

Thank you for your response.

The fix for the issue in the extraction of the text from the provided PDF document is available in the version 9.4.0.62 and later versions. Please upgrade to these versions to get the issue resolved.

Please let us know if you have any concerns.

Thanks,
Suresh



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