Unable to Ungroup/Remove Columns from the Grid.

[Rohit]

Hi All,

When we want to group the specific column then we will drag into
'Drop Records/Column Here' row.

However, when we want to remove the grouping, it does not getting executed and .aspx page directly getting closed when we clicked on
that column.

Any help on this is greatly appreciated..

[Rohit]

Hello,

Can anyone give us the update ?

Regards,

Rohit

[Sridhar N]

Hi Rohit,

Thanks for your interest in Syncfusion products.

We are sorry for the delay. We are sorry for inconvenience caused. We are unable to reproduce the issue. We have prepared a sample and video demonstrating the working of sample and the same can be downloaded from the following link.

Sample Link
http://www.syncfusion.com/downloads/Support/DirectTrac/86933/Grouping-455091991.zip

Video Link
http://www.syncfusion.com/downloads/Support/DirectTrac/86933/Grouping-231503381.zip

Could you please try the above sample and get back to us whether you are able to reproduce the issue? If not, could you please give more information or by reproducing the issue in the above sample so that we could sort out the issue and provide you with solution. The information provided would be of great help in resolving the issue.

Please let us know if any concerns.

Regards,
Sridhar N

[Rohit]

Hello Sridhar,

Thank you very much for your reply.

Below are detailed explanation of the problem.

1. We are trying to use the Grid control on .ascx page(User Control Page) and NOT ON THE .aspx page.
2. We are referring that .ascx control on .aspx page. So, we can use that control.
3. In .ascx page we are using Grid Control, TabStripControl under the UpdatePanel control of AJAX.

However what we have found is, if we use Grid or TabStrip control on .aspx page directly it is working smoothly.

But, if we use it on .ascx page and add .ascx reference in .aspx page then, it will has some problems like I have posted in the previous post.

Can you share your thoughts why this is happening ?

Any help on this is greatly appreciated.. !!!!

Thanks...

Regards,
Rohit

[Rohit]

Hello Sridhar,

Thank you very much for your reply.

Below are detailed explanation of the problem.

1. We are trying to use the Grid control on .ascx page(User Control Page) and NOT ON THE .aspx page.
2. We are referring that .ascx control on .aspx page. So, we can use that control.
3. In .ascx page we are using Grid Control, TabStripControl under the UpdatePanel control of AJAX.

However what we have found is, if we use Grid or TabStrip control on .aspx page directly it is working smoothly.

But, if we use it on .ascx page and add .ascx reference in .aspx page then, it will has some problems like I have posted in the previous post.

Can you please share your thoughts why this is happening ?

Any help on this is greatly appreciated.. !!!!

Thanks...

Regards,
Rohit

[Rohit]

Apologize for replying twice ...

Regards,
Rohit

[Sridhar N]

Hi Rohit,

Thanks for your update.

We have created the sample considering your scenario and now also we are not able to reproduce any such issue. We have prepared a sample and the same can be downloaded from the below link.

http://www.syncfusion.com/downloads/Support/DirectTrac/91188/ColumnWidth-GridWeb-1826564264-1177088494.zip

Could you please modify the sample with issue and send back to us, so that we can provide you with solution. Please let me know if any concerns.

Regards,
Sridhar N