Windows 64-bit

[Bert Sirkin]

I've been creating PDFs successfully for a while now with ASP.NET with 32-bit XP clients. Some users have been upgraded to Windows 7 64-bit, and PDFs no longer are being displayed for them.

I'm displaying the PDFs in a new instance of the browser, and the new browser instance shows up for an instant, and then dissappears - the PDF is never displayed. This only happens in 64-bit OS clients.

Anyone have an a idea why this might be happening?

thanks,
Bert

[Geetha M]

Hi Bert,

Thank you for your interest in Syncfusion products.

I am afraid I am not able to reproduce the problem. I had placed my test sample in the link below and it worked as expected in most of the browsers.

GeneratePDF_Web

Could you please run it and let me know if you still reproduce the problem?

Regards,
Geetha

[Bert Sirkin]

Your code doesn't work either.The issues seems to be the "Window.Open" javascript - just Google:

window.open ie8 windows 64-bit

you'll see lots of issues with IE8 and Windows 64-bit.

[Geetha M]

Hi Bert,
Thank you for the details.

It appears that this issue does not depend on Essential PDF. Could you please try the solution suggested in the following link?

links-in-will-not-open-a-new-window-or-tab-in

Please let me know if you have any questions.

Regards,
Geetha

[Geetha M]

Hi Bert,
Thank you for the details.

It appears that this issue does not depend on Essential PDF. Could you please try the solution suggested in the following link?

links-in-will-not-open-a-new-window-or-tab-in

Please let me know if you have any questions.

Regards,
Geetha

[Bert Sirkin]

I've seen that before, but but even if that solution works, I can't use it in an enterprise environment.

bert

[Geetha M]

Hi Bert,

Thank you for the details.

As said earlier, this issue cannot be fixed in Essential PDF as it doesnot depend on it.

Please let us know if you have any other questions.

Regards,
Geetha