Direct-Trac Incident Creator / Editor Not Working

[Unknown]

When I try to open Direc-Trac I'm receiving the following browser error:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322; .NET4.0C; .NET4.0E)
Timestamp: Wed, 9 Nov 2011 18:02:25 UTC


Message: 'Syncfusion' is undefined
Line: 828
Char: 108
Code: 0
URI: http://www.syncfusion.com/support/directtrac/dtnewpost


I'm running IE8 and have tried both compatability mode and non-compatability mode. I have refreshed the browser page, flushed my DNS resolver cache, deleted temporary internet files / cookies, logged out and back in etc, all to no avail.

[Unknown]

Additionally it looks like this error is causing the text-box on the page to not work so I can't actually enter anything.

[Unknown]

Error is now resolved. I take it there was some maintenance going on?

[Karthick R]

Hi Byron,

Sorry for the inconvenience caused. Yes we worked on the website maintenance process at that time.

Regards,
Karthick.R