Failed to generate “.pdf” for the request. Error occured while converting to pdf. Eception Failed to launch chromium Missing require dependent packag

Question

Published service all the time returns"Failed to generate “.pdf” for the request. Error occured while converting to pdf. Eception:Failed to launch chromium: Missing require dependent packages" error except for the first time after running the ssh commandsI have publish the service to the app service(Linux) and after run below commands with SSH in Azure App Serviceas well I tried this scenario https://support.syncfusion.com/kb/article/11428/how-to-convert-html-to-pdf-in-azure-app-service-linux-with-blink-rendering-engine?_gl=1*s45t6m*_ga*MTkxMTE0NDc0Ny4xNzA5MDkyNDE2*_ga_41J4HFMX1J*MTcxNTU3NjI0OS4xMTMuMS4xNzE1NTc3MDAwLjAuMC4w but service not published correctly and  given below error because of a .sh path identified issue  Is there any solution for this issue

Jeyalakshmi Thangamarippandian · Accepted Answer

Hi Harsha Subasinghe,We have checked the reported issue on our end. We can resolve the reported issue by providing the file access permission for blink binaries. Also kindly set the dependenciesInstall.sh file to "Copy if newer" in property. However, we have attached the Azure app service sample with net 8.0 for your reference. 
 Sample: https://www.syncfusion.com/downloads/support/directtrac/general/ze/HTMLtoPDF_AzureAppService110767492
 Kindly try the sample and let us know the result. If you are still facing the issue, we kindly request you to share the modified sample, package version, package name, framework version and environment details (such as OS platform, bit version and RAM size) with us to replicate same issue on our end. This information will be more helpful for us to analyze and provide you with a prompt solution.Regards,Jeyalakshmi T

Harsha Subasinghe · Answer

now the error occurring intermittently for every one or 2 request.Any solution for this issue?

Harsha Subasinghe · Answer

Hi

Jeyalakshmi Thangamarippandian,Thank you so much it seems now the process work as expected with above solution

Karmegam Seerangan · Answer

We are glad to hear that the issue has been resolved on your end. Please get back to us if you need any further assistance.

Santhosh Kasam · Answer

Hi TeamFrom the given sample

https://www.syncfusion.com/downloads/support/directtrac/general/ze/HTMLtoPDF_AzureAppService110767492 When I ran image and deployed to docker desktop I am getting blink files missing issue."2025-03-28 14:45:17 fail: Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddleware[1]2025-03-28 14:45:17       An unhandled exception has occurred while executing the request.2025-03-28 14:45:17 Syncfusion.Pdf.PdfException: Blink files are missing at /app/runtimes/linux/native"Also Do you have working solution for Azure functions isolated + donet 8 Can we get the docker file for that to see what libraries we would need to run?Thanks

Santhiya Narayanan · Answer

Hi
Santhosh,We can
convert an HTML to PDF using C# with the Blink rendering engine in Azure App
Service Linux with docker.Please
find the github sample link:https://github.com/SyncfusionExamples/html-to-pdf-csharp-examples/tree/master/Azure/HTML_to_PDF_Azure_app_service_dockerOnline
demo sample link:https://ej2aspnetcore.azurewebsites.net/aspnetcore/pdf/htmltopdf#/material3Please
find the below UG documentation link for more details,https://help.syncfusion.com/document-processing/pdf/conversions/html-to-pdf/net/convert-html-to-pdf-in-azure-app-service-linux-with-dockerRegards,santhiya