The fields are deleted after saving the document

Steps to reproduce the error:

1. Open the following link: https://stackblitz.com/edit/ns6rcb-eduomp?file=index.js,index.html

2. The "Standalone PDF Viewer" option must be activated.

3. Click on the folder icon (Open file) and open the PDF document attached to this message. 

4. Right click on a field, access the Properties and activate the Required checkbox.

5. Click on Download the document and save it on your PC.

6.  The "Standalone PDF Viewer" option must be deactivated​ (If it remains activated, it does not even open the document).

7. Click on the folder icon (Open file) and open the PDF document we saved in step 5.

8. The field previously marked as Required does not appear in the document (it has been removed).


Attachment: document_1e0cf543.zip

15 Replies 1 reply marked as answer

VV Visvesvar Venkatesan Syncfusion Team April 4, 2024 04:50 PM UTC

Hi Pere,


We were able to replicate the reported behaviour " The checkbox set as required gets removed" and we will validate and provide further details in two business days.


Regards,

Visvesvar K V 



PA Pere Argelich Romà replied to Visvesvar Venkatesan April 4, 2024 04:56 PM UTC

Hi,

Note that it is not only in the fields that are marked as required, but any field that is modified is then deleted.



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team April 5, 2024 12:37 PM UTC

Hi Pere,


The modified form fields are not deleted, we have provided the video recording for this.


Video:   https://www.syncfusion.com/downloads/support/directtrac/general/ze/FormFieldsVideo1187296599.zip


Please review the video recording and provide further details about the scenario in which the modified fields are being deleted.



PA Pere Argelich Romà replied to Chinnamunia Karthik Chinna Thambi April 5, 2024 01:34 PM UTC

When I say modified fields, I mean changing a property of the field (modifying the background color, the border, the field name, etc.).

Try modifying the properties of several fields and you will see that these fields do not appear.



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team April 9, 2024 02:08 PM UTC

Hi Pere,


Thank you for the update. We have included the last mentioned scenario in our validation process. Currently, we are actively investigating this issue, and we will provide further details within the next two business days.



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team April 12, 2024 01:24 PM UTC

Hi Pere,


We have logged this as defect as "Changes made to a form field in standalone mode do not reflect the modifications in reload" and the fix for the issue will be available in our upcoming weekly NuGet release on May 08, 2024. You can track the status of the issue through the following link.


Feedback link:  Changes made to a form field in standalone mode do not reflect the modifications in reload | Issue Feedback


Disclaimer: "Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization."



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team May 13, 2024 11:26 AM UTC

Hi Pere,

Sorry for the inconvenience.
We're encountering some challenges in resolving the issue. So, we were unable to include the fix in our latest weekly release. However, it will be included in our upcoming weekly release on May 22, 2024.



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team May 23, 2024 02:37 PM UTC

Hi Pere,

Sorry for the inconvenience. The reported issue occurred on both the PDF Viewer and PDF Library sides, causing additional challenges in resolving it. We are actively working on fixing this issue, and the fix will be included in our upcoming weekly release on June 12, 2024.



PA Pere Argelich Romà June 11, 2024 07:07 AM UTC

When will the error be fixed? We still can't edit the documents because the fields are deleted...



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team June 12, 2024 11:52 AM UTC

Hi Pere,

We apologize for the inconvenience. We have addressed the reported issue, but due to the 2024 Volume 2 main release code freeze, the fix was not included in the latest volume release. However, the fix for the reported issue will be incorporated in our upcoming weekly release on June 19, 2024.



PA Pere Argelich Romà June 20, 2024 09:02 AM UTC

It still does not work with yesterday's latest version.



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team June 20, 2024 10:32 AM UTC

Hi Pere,

We apologize for the inconvenience.

 

Due to stability concerns, we were unable to include the fix for the issue in the weekly release on June 19, 2024, as promised. We are currently working on this with high priority and will include the fix in the upcoming weekly release, which will be available on June 26, 2024.



PA Pere Argelich Romà June 26, 2024 09:18 AM UTC

Still not working in 26.1.39 version



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team June 26, 2024 01:35 PM UTC

Hi Pere,

Sorry for the inconvenience.

 

The input document is encrypted, and handling issue fix within saving the PDF as incremental updated and archived stream is more complex than expected. As a result, we are unable to complete this issue within the original timeline. We are prioritizing this issue and will include the fix in the upcoming weekly release on July 3, 2024.



SK Sinthiya Kalimuthu Syncfusion Team July 4, 2024 11:33 AM UTC

Hi,


We have fixed the reported issue " Changes made to a form field in standalone mode do not reflect the modifications in reload" and the fix for the reported issue was included in our latest weekly release v26.1.40. Kindly upgrade to that version to get the issue resolved.

Root cause: 
During an incremental update, when the object count exceeds 100, subsequent object values are written in a single archive stream. This causes form fill values to not be preserved.

Solution: Archive stream objects are now separated, with a maximum of 100 objects written in a single archive stream after an incremental update.

 

Packages:   

Service side package

ASP.NET Core :      

https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Core.Windows/ 
https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Core.Linux/       
https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Core.OSX/ 
https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Core     

ASP.NET MVC:      

https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Mvc5/      
https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Mvc4/


CDN Links:

https://cdn.syncfusion.com/ej2/26.1.40/dist/ej2.min.js
https://cdn.syncfusion.com/ej2/26.1.40/material.css

https://cdn.syncfusion.com/ej2/26.1.40/dist/ej2-pdfviewer-lib/pdfium.js

https://cdn.syncfusion.com/ej2/26.1.40/dist/ej2-pdfviewer-lib/pdfium.wasm 



Regards,

Sinthiya K


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