Upload retry dialog doesn't show when uploading a file that already exists
Hello,
When trying to upload a file that already exists in a folder, i am expecting an upload retry dialog to appear that gives the option to either rename or replace the existing file like it shows in the demo. however the upload failure dialog shows up instead even though the api is returing 400 File already exists.
Hi Mariam,
Based on the shared details we can understand that you are trying to utilize Syncfusion File Manager component. We regret to inform you that we do not have support for renaming the file during the duplicate file upload. Also, we would like to inform you that according to the current implementation of the File Manager component while trying to upload the duplicate file the popup shown in the below screenshot appears,
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When clicking the “Keep Both” button the duplicate file being uploaded is automatically renamed with suffix (1). Clearly, while trying to upload the duplicate file named John and clicking the “Keep both” option will rename the currently uploaded file John as John(1).
On clicking “Replace” already existing file with same name is get replaced with the currently uploaded file. And for “Skip” button simply skip the duplicate file upload.
However, we have prepared the sample where you can check the above mentioned functionality,
We have attached the sample and service for your reference,
Sample: https://stackblitz.com/edit/angular-njpjwg-g3jtue?file=src%2Fapp.component.ts
Service: Attached as zip file
File provider: https://ej2.syncfusion.com/documentation/file-manager/file-system-provider#aspnet-core-file-system-provider
It is important to note that you have to run the service sample to work on the shared File Manager sample. After running the project, it will be hosted in http://localhost:{port} and just mapping the ajaxSettings property of the FileManager component to the appropriate controller methods allows to manage the files in the file provider. We have made this necessary changes in the attached sample itself.
Kindly check out the shared details and get back to us if you need further assistance.
Regards,
Jafar
Attachment: FileProviderSample_dc86e0d4.zip
Hello,
Thank you for your response regarding my inquiry about the Syncfusion File Manager component.
I appreciate the information provided regarding the behavior of the duplicate file upload popup. However, it seems that the popup you mentioned in the screenshot is not appearing in my case. Despite attempting to upload duplicate files, I do not encounter the option to "Keep Both", "Replace", or "Skip" as described.
Could you please provide further guidance on how to enable or troubleshoot this feature? It appears that the functionality is not working as expected in my implementation.
Looking forward to your assistance.
Best regards,
Mariam.
Hi Jafar,
Thank you for your response and for looking into the issue.
Regarding the problem with the upload retry dialog not showing up, I can confirm that it occurs specifically during duplicate file uploads. When a file with the same name already exists in the target location and a user attempts to upload a file with the same name, instead of displaying the expected dialog for retrying the upload, the behavior seems to bypass this step entirely.
In terms of the backend response, here's what we're receiving:
Response returned in inside upload function in PhysicalFileProvider
Reformulation inside File Manager Controller (Upload end point)
And for clarity, here's the response received in the frontend:
We hope this additional information helps in identifying the root cause of the issue. If there are any specific details or logs you require from our end, please let us know, and we'll provide them promptly.
Looking forward to your further assistance in resolving this matter.
Best regards,
Mariam
