Origin Line doesn’t adjust its position when adding PlotOffset to PrimaryAxis and/or Secondary Axis

[Andreas]

Hi,

Following the resolution of the issue "Origin Line disappearing when adding an additional Y axis with different scale", we encounter an additional issue:

In the updated demo application that you will find as an attachment we have added an extra button that adds PlotOffset to the PrimaryAxis and SecondaryAxis. As a result, the OriginLine (red dotted line) is not adjusting correctly its relative position. 

Without PlotOffset

With PlotOffset

Any suggestions?

With Kind Regards

Andreas

Attachment: MultipleAxisDemoUpdate_3275fee0.zip

[Dhanaraj Rajendran]

Hi Andreas,

We have validated your query and would like to inform you that we were able to reproduce the issue of origin line doesn’t adjust the position when adding PlotOffset to the axis and need some time to validate the issue at our end. We will update the status on or before tomorrow (16/02/2024).

Regards,

Dhanaraj Rajendran.

[Dhanaraj Rajendran]

Hi Andreas,

Currently, we are validating the reported issue and checking whether the plot offset is applicable or not for the origin line at our source level. We will provide a response on or before two business days (20/02/2024).

Regards,

Dhanaraj Rajendran.

[Jack Smith]

Hello,

I have less idea about this issue , I am also awaiting for best answer on this concern...

[Dhanaraj Rajendran]

Hi Andreas,

We have created the bug report for the reported issue of origin line position not updated correctly in the axis when plotoffset value is applied. You can track the status in the following feedback portal link.

https://www.syncfusion.com/feedback/51104/origin-line-position-is-not-updated-correctly-in-the-axis-when-the-plotoffset

The fix will be available in the upcoming weekly NuGet release. We will update you once it is published.

Regards,

Dhanaraj Rajendran

[Dhanaraj Rajendran]

Hi Andreas,

We have fixed the reported issue of Origin line not adjusting position when adding PlotOffSet to Primary and Secondary axis and are currently experiencing ongoing delays in the automation process to incorporate the fix into the latest weekly NuGet package. Therefore, we have generated a custom DLL to address the issue. Please find the attached custom DLL file. Kindly apply it to your application and verify its effectiveness.

Disclaimer:

Please note that we have created the custom DLL specifically to resolve the issue reported in this incident and the provided DLL is only compatible with .NET 4.6 and .NET 6.

The fix will be included in the upcoming weekly NuGet release on March 5^th, 2024.

If you face any issue, please feel free to reach out to us.

Regards,

Dhanaraj Rajendran.

Attachment: SF_F186721_ac89639f.zip

[Dhanaraj Rajendran]

Hi Andreas,

 

We have fixed the reported issue of Origin line not adjusting position when adding PlotOffSet to Primary and Secondary axis. However, we are encountering breaking issues with our fix in our automation. We apologize for the delay in incorporating the fix into the latest weekly NuGet release. The fix will be available in the upcoming volume 1 release, 2024.

 

Thank you for patience and understanding.

 

Regards,

Dhanaraj Rajendran.

[Dhanaraj Rajendran]

Hi Andreas,

We have fixed the reported issue of Origin line not adjusting position when adding the PlotOffset to Primary and Secondary axis has been included our Essential Studio 2024 Volume 1 Main Release v25.1.35 and is now available for download at the following link.

Essential Studio 2024 Volume 1 Main Release v25.1.35 is available for download | Announcements Forums | Syncfusion

Root cause: Origin line position calculated based on dependent axis instead of internal primary and internal secondary axis.

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

Regards,

Dhanaraj Rajendran.

[Andreas]

Hi Dhanaraj

Thanks you and the team of Syncfusion, for your efforts resolving the reported issue.

Kind Regards

Andreas

[Preethi Rajakandham]

Hi Andreas,

You're welcome. 

We are glad that the provided response meets your requirement. Please let us know if you need further assistance. As always, we are happy to help you out.

Regards,

Preethi R