Hi All,
We want to be able to sign a pdf when selecting a SignatureField on the PdfViewer but only shows the Draw option, not the TYPE or UPLOAD option, and we don't know how to add it, either on the PDFSignatureField when creating the document or when loading as SignatureType.Draw.
Also, we notice that once we sign and click on the button Create, the signature field stays selected and we have to click on the page to unselected.
Also, when we deployed the project and we access with an Android Tablet, the tablet keyboard shows up, we wanted to know how we can disable that on the PdfViewer? Maybe the option one that not allow use the TYPE option will take care of that?
Thanks for all your hard work,
Kindly find the response.
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We suspect that you have checked with the hand-written signature instead of signature field.
The PDF Viewer has the support only to draw in the hand-written signature.
In signature fields (form field) you can draw, type and upload images, if the document already contains signature fields.
Attaxhed the image for your reference.
Kindly find the online demo link - https://blazor.syncfusion.com/demos/pdf-viewer/form-filling?theme=fluent
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Yes, it is the behavior of a hand-written signature and you have to click on the page to get it selected.
The signature field will suit your requirement. |
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The tablet keyboard will show up only if a text box or any input form field is active.
Please check if any field is active. If no active field and still the keypad is appearing, then share us a video screen capture to understand the scenario. |
Hi Visvesvar Venkatesan ,
To answer your response,
Thank you for your update.
Kindly find the response.
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We can achieve your requirement of only draw signature should appear if we click the form field.
Kindly find the API LINK and code snippet below.
Code Snippet:
We have also provided a sample below.
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After adding the signature to the signature pad the signature gets selected and to unselect the signature we have to click on the page to get signature unselected.
Kindly let us know if you have any concerns. |
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Now we have suppressed the type and upload signature and the keypad signature will not occur now. |
Kindly let us know if you have any concerns.
From the response:
Kindly find the response.
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Sorry, there is no support to set the stroke color for signature settings. |
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We can achieve your requirement using Add signature settings. We have provided the code snippet and the sample below.
Code snippet:
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We were unable to reproduce the reported issue with the provided details. We have shared the sample in which we have tried to reproduce the issue in the below link, We have attached the screen recording video below.
We did not find any keyboard or keypad on the second click.
Try this sample and revert to us with the following details, if you have any concerns about this.
This will be helpful for us to analyze further and provide the details. |
Kindly try this and let us know if you have any concerns.
Hi All,
Thank you for your response, still have some issues:
On Issue number 2: the Signature Annotation works but what I want is to the Signaturefield not be selected, and lose focus not the annotation.
On Issue number 3, still happening when selecting the SignatureField and the Signature pad shows up the keyboard shows up and then dissapears but once it finish since the SignatureField is selected the keyboard shows again.
See attachments for Project
I'm adding a video since I couldn't add multiples zip files
Hello,
Any luck finding out what is the issue?
Thanks,
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On Issue number 2: the Signature Annotation works but what I want is to the Signaturefield not be selected, and lose focus not the annotation.
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Currently, there is no support to further achieve your requirement. We have already provided the workaround of added signature getting selected and unselected automatically. |
On Issue number 3, still happening when selecting the SignatureField and the Signature pad shows up the keyboard shows up and then dissapears but once it finish since the SignatureField is selected the keyboard shows again.
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We were unable to replicate the issue on our mobile device. We suspect the issue might be due to various configurations of the mobile device. Can you kindly provide your mobile device details in which you are replicating the scenario?
It will help us to analyze further and provide more details. |
Hi,
Did you see the video and the Project that I uploaded? The Tables is a Galaxy Tab7 - Model Number SM-T500
Thank you for your update.
We were able to replicate the reported behavior "Keyboard shows up when selecting the signature field or adding the signature in the field" and will analyze it further and provide more details within two business days.
We have confirmed that the reported issue “Keyboard shows up when selecting the signature field or adding the signature in the field” is a defect and logged the defect reported for the same. The fix for the issue will be included in our upcoming weekly NuGet release on March 15, 2023. You can track the status using the below feedback link.
Feedback link : Keyboard is shown up when signature is added in signature field or field is clicked | Issue feedback
Disclaimer: “Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.”
We have planned to release the " Keyboard shows up when selecting the signature field or adding the signature in the field" implementation in volume release and volume release is scheduled to be released by next week or by the end of this month.
Appreciate your patience till the volume release.
Hi Luis,
We are glad to announce that our Essential Studio 2023 Volume 1 release v21.1.35 is rolled out and is available for download under the following link.
We have fixed the issue "Keyboard shows up when selecting the signature field or adding the signature in the field" and has been fixed in the volume release.
We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.
Regards,
Visvesvar K V