enableAutoIntervalOnZooming not working

[Ditchford]

Hello 

I have a chart set up as shown below. The enableAutoIntervalOnZooming appears to have no affect. I have approximately 160 items on the x-Axes. With the desiredIntervals set to 40 this means I get a label approximately every 4th x-axis item...which is readable. As the user zooms in I would like to see this labeling change so that eventually (when zoomed in sufficiently) the user would see a label on every item. I thought this was what  enableAutoIntervalOnZooming would do for me, but it appears not to work.

Any ideas

Thanks

[Swetha Babu]

Hi Ditchford,

Greetings from Syncfusion.

We have considered the reported scenario as a bug and logged a defect report for the same. The fix for the reported scenario will be included in our weekly patch release which is expected to be rolled out on 20^th September 2022. Please find the below feedback link to keep track of the reported scenario.

Feedback link: https://www.syncfusion.com/feedback/37673/auto-interval-zooming-is-not-working-properly

If you have any more specifications/precise replication procedure to be tested, please add it as a comment in the portal.

Regards,

Swetha

[Durga Gopalakrishnan]

Hi Ditchford,

We are glad to announce that our v20.2.50 patch release is rolled out; we have added the fix for reported issue and is available for download under the following link.

Npm Packages : https://www.npmjs.com/~syncfusionorg

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

Regards,

Durga Gopalakrishnan.

[Ditchford]

Hey Durga

Sorry, can't see that patch in the link.  I tried referencing the cdn like this:

 <script src="//cdn.syncfusion.com/ej2/20.2.50/dist/ej2.min.js" type="text/javascript"></script>

..but the x-axis chart issue is still present.

Thanks

[Durga Gopalakrishnan]

Hi Ditchford,

We have resolved the reported issue in specified version. We have prepared sample in latest version and enableAutoIntervalOnBothAxis is working properly. Please check with the below sample.

Sample : https://stackblitz.com/edit/rbmxqv

If you are still facing problem, please try to replicate an issue in above sample or share us issue reproduced sample to validate this case further from our end.

Regards,

Durga Gopalakrishnan.

[Ditchford]

Hello Durga

Not sure what I am doing wrong.  Please see attached a sample. There are 50 datapoints in the sample. When you open you will see this:

That is - 50 columns and 12 labels...so the chart x-axis is not cluttered and is readable.

As you zoom-in I would like to see the missing labels appear so that every column has a label, but what I see instead is:

In the above I would like to see a label against every column, but it looks like the labels are the same as the non-zoomed version.

Is this possible?

Many thanks

Attachment: index_37afa208.zip

[Durga Gopalakrishnan]

Hi Ditchford,

We have considered your reported scenario as bug and logged a defect report for this issue. This fix will be available in our weekly patch release which is scheduled to be rolled out on 18^th October 2022. We appreciate your patience until then. You can keep track of the bug from the below feedback link.

Feedback Link : https://www.syncfusion.com/feedback/38342/chart-axis-range-is-not-calculated-properly-after-zooming

If you have any more specification/precise replication procedure or a scenario to be tested, you can add it as a comment in the portal.

Regards,

Durga Gopalakrishnan.

[Durga Gopalakrishnan]

Hi Ditchford,

We are glad to announce that our v20.3.50 patch release is rolled out; we have added the fix for reported issue and is available for download under the following link.

Npm Packages : https://www.npmjs.com/~syncfusionorg       

Note : We suggest you to specify enableAutoIntervalOnZooming as true for required axis.

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

Regards,

Durga Gopalakrishnan.