Hi team,
I'm using the docker server side to paste with formatting and my package version is 20.1.52.
I noticed that copying content of a webpage containing image using the docker setup does not render properly on paste.
For example, I tried to copy the document editor overview (https://www.syncfusion.com/react-ui-components/react-word-processor)
result in my app:
I tried the same paste action on the demo, worked fine.
Hi Francois,
Apologies for the delay!
Can you please share the docker image version details and your environment details?
Regards,
Suriya M.
Hi Suriya,
our docker image is
REPOSITORY TAG IMAGE ID CREATED SIZE
syncfusion/word-processor-server latest dd0fd5cf655b 2 weeks ago 309MB
and our environement is
Debian 11.3 / 8 vCore @ 2,2 Ghz minimum / 24 Go RAM
200 Go SSD 12 Gbps RAID 6 + 1 spare
We pulled the last version today and the problem is still here
Do you have enough informations?
Regards,
Hi Francois,
Thanks for sharing the details. Currently, we are checking and update further details on or before May 16, 2022.
Regards,
Suriya M.
Hi Francois,
Apologies for the delay!
We are setting up the environment and will update details by May 19, 2022, without further delay.
Regards,
Suriya M.
Hi Francois,
We will update details shortly.
Regards,
Suriya M.
Hi Francois,
We setup environment but facing some difficulties to run the docker.
We will check and update further details by May 23, 2022.
Regards,
Suriya M.
Hi Francois,
In version 20.4.38 we have tried to replicate the reported issue. but we couldn't reproduce the reported issue on our end.
Could you please update the Document Editor and Docker backend to the latest version (20.4.38) and try this issue?
Npm link : https://www.npmjs.com/package/%40syncfusion/ej2-react-documenteditor
Please let us know if you are still facing this issue.
Regards,
Dhanush Sekar