Paste with formatting, with image content

Hi team,


I'm using the docker server side to paste with formatting and my package version is 20.1.52.



I noticed that copying content of a webpage containing image using the docker setup does not render properly on paste.

For example, I tried to copy the document editor overview (https://www.syncfusion.com/react-ui-components/react-word-processor)


result in my app:




I tried the same paste action on the demo, worked fine.



7 Replies

SM Suriya Murugan Syncfusion Team May 11, 2022 05:26 AM UTC

Hi Francois,


Apologies for the delay!


Can you please share the docker image version details and your environment details? 


Regards,

Suriya M.



FR François May 11, 2022 11:33 AM UTC

Hi Suriya,


our docker image is 

REPOSITORY                         TAG       IMAGE ID       CREATED        SIZE

syncfusion/word-processor-server   latest    dd0fd5cf655b   2 weeks ago    309MB


and our environement is 

Debian 11.3 / 8 vCore @ 2,2 Ghz minimum / 24 Go RAM

200 Go SSD 12 Gbps RAID 6 + 1 spare


We pulled the last version today and the problem is still here

Do you have enough informations?


Regards,



SM Suriya Murugan Syncfusion Team May 13, 2022 03:50 AM UTC

Hi Francois,


Thanks for sharing the details. Currently, we are checking and update further details on or before May 16, 2022.


Regards,

Suriya M.



SM Suriya Murugan Syncfusion Team May 19, 2022 04:12 AM UTC

Hi Francois,


Apologies for the delay!



We are setting up the environment and will update details by May 19, 2022, without further delay.


Regards,

Suriya M.



SM Suriya Murugan Syncfusion Team May 20, 2022 03:51 AM UTC

Hi Francois,



We will update details shortly.




Regards,

Suriya M.





SM Suriya Murugan Syncfusion Team May 20, 2022 01:27 PM UTC

Hi Francois,


We setup environment but facing some difficulties to run the docker.


We will check and update further details by May 23, 2022.


Regards,

Suriya M.



DS Dhanush Sekar Syncfusion Team December 30, 2022 03:28 AM UTC

Hi Francois,


In version 20.4.38 we have tried to replicate the reported issue. but we couldn't reproduce the reported issue on our end.

Could you please update the Document Editor and Docker backend to the latest version (20.4.38) and try this issue?

Npm link : https://www.npmjs.com/package/%40syncfusion/ej2-react-documenteditor

Please let us know if you are still facing this issue.


Regards,

Dhanush Sekar


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