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SfMaskedTextbox error with Japanese

Hello Everyone,

I am having a problem with my page which is designed by using SfMaskedTextbox (on Syncfusion 19.0.3.54).

This happens on Chrome, Edge (Installed browsers in my Windows) ..

Where my format is set to AAA-AAA-AAAA and my keyboard's imemode = Japanese. This error will occur when i input Japanese text -> Press Enter -> Ctrl+A -> Delete.

At this time, the text inside sfMaskedTExtbox will be like this "

   - - uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuundefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefined - uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuundefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineddefineduuundefineddefineddefineddefined"


i don't know how so solve. Anyone can help me.

Thanks with best regards.

maskedproblem_1.png

maskedproblem.png


17 Replies 1 reply marked as answer
SP Sureshkumar P Syncfusion Team February 9, 2022 02:05 PM UTC

Hi Duong, 

We will validate the requirement in our component. We will update you in two business days (February 11th, 2022).  

Regards, 
Sureshkumar P 


DV Duong Vu Duc Hien replied to Sureshkumar P February 11, 2022 02:28 AM UTC

Hi  Sureshkumar P,


Many thanks.

Hope to see your updates soon. 


Have a nice day.


SP Sureshkumar P Syncfusion Team February 14, 2022 12:49 PM UTC

Duong,    

Thanks for your shared information. We have confirmed the reported issue as a bug at our end and this fix will be included in our upcoming patch release, which is expected to be rolled out on March 8th,2022.  
You can track the status of this issue from the below feedback.  

Regards,  
Sureshkumar P 


DV Duong Vu Duc Hien replied to Sureshkumar P February 15, 2022 06:11 AM UTC

Hi Sureshkumar P,


I'm really glad that you care about my issue.

Thank you for your supports.


Have a nice day,

Duong


SP Sureshkumar P Syncfusion Team February 15, 2022 06:13 AM UTC

Duong, 
 
Thanks for your update. 
 
Regards, 
Sureshkumar P 


SP Sureshkumar P Syncfusion Team March 8, 2022 02:40 PM UTC

Hi Duong, 
Based on further validation. Currently the reported issue is not replicate from our local machine. we suggest you test the below attached sample. If still you have faced the issue, then please revert the sample with detailed issue replication procedure. These details will help us to provide exact solution as earlier as possible. 


Regards, 
Sureshkumar P 


DV Duong Vu Duc Hien replied to Sureshkumar P March 9, 2022 11:40 AM UTC

Hi Sureshkumar P , 

This issue is still happening. The video that i recorded about this issue is in the attachment file.

Regards, 
Duong 



Attachment: SfMaskedTextbox_error_with_Japanese_(Evidence)_a57f0ac7.rar

SP Sureshkumar P Syncfusion Team March 22, 2022 09:21 AM UTC

Hi Duong, 
 
Thanks for sharing the video demonstration to replicate the issue. we can replicate the reported issue on our end. Due to the specific Japanese cultural inputs, it has taken more than expected time to replicate and fix the reported issue at our end. We will fix the issue in our upcoming volume 1 SP1 release, which is expected to be rolled out at the end of April 2022. 
 
Regards, 
Sureshkumar P 


SP Sureshkumar P Syncfusion Team May 5, 2022 07:45 AM UTC

The release of our upcoming volume 1 SP1 release is scheduled for mid-May 2022. We'll let you know as soon as it's available.


DV Duong Vu Duc Hien replied to Sureshkumar P May 6, 2022 09:02 AM UTC

Thanks for your update.


DR Deepak Ramakrishnan Syncfusion Team May 6, 2022 05:26 PM UTC

Hi Duong,

You are welcome . We will intimate you once the fix included .


Thanks,

Deepak R.


SP Sureshkumar P Syncfusion Team May 11, 2022 03:00 PM UTC

We are facing complexity to resolve this issue. We will include it in the upcoming weekly patch release.

Which is expected to be rolled out on May 24th, 2022.


DV Duong Vu Duc Hien replied to Sureshkumar P May 18, 2022 12:19 AM UTC

Thank you for your time that you spent for our issue.

I'm looking forward to seeing your next updates.


SP Sureshkumar P Syncfusion Team May 20, 2022 04:46 AM UTC

Thanks for your update. We will intimate you once the fix is included.


SP Sureshkumar P Syncfusion Team May 24, 2022 04:34 PM UTC

We are glad to announce that the fix for the reported issue has been implemented in the weekly patch release 20.1.57. We request you to update the NuGet to the latest version to get rid of this issue.



Find the release notes here: https://blazor.syncfusion.com/documentation/release-notes/20.1.56?type=all#maskedtextbox


Marked as answer
DV Duong Vu Duc Hien replied to Sureshkumar P May 25, 2022 12:20 AM UTC

Hi Sureshkumar P and Syncfusion's Team,


We are glad to know that the issue has been resolved.

Your works are very meaning to us.

As a programmer and a user, I'm appreciate that.


Thank you and best regards.


SP Sureshkumar P Syncfusion Team May 25, 2022 05:24 AM UTC

We are glad to know that the issue is resolved on your end. Please get back to us if you need further assistance on this.


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