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Cannot keep the scroll bar stable when drag-drop a row on the same screen (Mobile)

Hi, Here are bug steps When the Grid show 20 rows on the mobile screen. 1. Select a row to drag and drop (E.x row 1st) 2. Drag it down to another position (E.x row 15th) The actual result was when I moved from row 1st to 15th. - Scroll bar cannot keep stable. It moves along with 1st row whenever I drag it. So it is hard to drag and drop a row correctly. I expect that the scroll bar will move after I drag it to the 21st row (out of the screen)

You can see the demo video here. Thank you.


Attachment: stuck.mp4_a48dd78e.zip

23 Replies
MP Manivannan Padmanaban Syncfusion Team January 20, 2022 04:07 PM UTC

Hi HungLee, 

Thanks for contacting Syncfusion Forums. 

Currently we are validating the reported behavior and will update you the further information on or before January 24, 2022. 

Until then, we appreciate your patience. 

Regards, 
Manivannan Padmanaban 


PS Pon Selva Jeganathan Syncfusion Team January 24, 2022 02:35 PM UTC

Hi HungLee, 
 
Thanks for your patience. 
 
The drag and drop support is currently not available in mobile and touch devices. This has been considered as an improvement feature “Need to provide draggable support for mobile and touch devices” and the feature will be implemented and included in our 2022 Volume 1 Main release.  
  
Please find the below feedback link for tracking this improvement feature,   
    
 
Kindly get back to us for further assistance. 
 
Regards,   
Pon selva   


SD sdssa replied to Pon Selva Jeganathan January 25, 2022 02:13 AM UTC

Hi Pon Selva Jeganathan, Can you please tell me the time that you release the volume 1 2022 update?
Thank you.


FS Farveen Sulthana Thameeztheen Basha Syncfusion Team January 25, 2022 01:00 PM UTC

Hi HungLee, 

Volume 1, 2022 release will be estimated to be roll out at the month of March, 2022. We will notify you once it has been released. Until then we appreciate your patience. 

Regards, 
Farveen sulthana T 


SD sdssa replied to Farveen Sulthana Thameeztheen Basha January 26, 2022 02:28 AM UTC

Can you release drag drop patch next week? I really look forward to complete my website.

Regards,

HungLee


PS Pon Selva Jeganathan Syncfusion Team January 27, 2022 03:15 PM UTC

Hi Hung, 

We are checking with the dependent component team. And we will update with further details by 28th January 2022. 

Regards, 
Pon selva 


PS Pon Selva Jeganathan Syncfusion Team January 28, 2022 04:19 PM UTC

 
Hi Hung,  
 
Sorry for the inconvenience. 
 
We are checking with the dependent component team. And we will update with further details by 1st February 2022.  
 
Regards,  
Pon selva  



PS Pon Selva Jeganathan Syncfusion Team February 1, 2022 02:53 AM UTC

Hi Hung, 
 
Thanks for your patience. 
 
We are facing some difficulties while implementing this feature. As promised (Volume 1 release), we will implement this feature without any delay. 
 
Please find the below feedback link for tracking this improvement feature,   
    
 
Kindly get back to us for further assistance. 
 
Regards,   
Pon selva   


SD sdssa replied to Pon Selva Jeganathan February 7, 2022 04:16 AM UTC

Hi Pon Selva Jeganathan,
I cannot access your provided URL. It said "This private feedback is not associated with your account." Please review.
Thank you.


PS Pon Selva Jeganathan Syncfusion Team February 8, 2022 12:46 PM UTC

Hi HungLee, 
 
Sorry for the inconvenience caused. We have resolved this access issue.  Now you can access this feedback link 
  
 
Kindly get back to us for further assistance. 
 
Regards,   
Pon selva   


SD sdssa replied to Pon Selva Jeganathan February 10, 2022 06:34 PM UTC

Thanks you for support.


PS Pon Selva Jeganathan Syncfusion Team February 11, 2022 05:26 PM UTC

Hi HungLee,

Thanks for the update. 
 
As promised, we will include this feature in the Volume 1 release, and we will let you know once the Volume 1 release has been released with the feature. 
 
We appreciate your patience until then. 
 
Regards,            
Pon selva 



SD sdssa replied to Pon Selva Jeganathan February 18, 2022 06:54 AM UTC

Hi  Pon Selva Jeganathan, we look forward to hearing from you about this update.

Thank you for support.


PS Pon Selva Jeganathan Syncfusion Team February 21, 2022 08:47 AM UTC

Hi HungLee, 
 
Most welcome, we will update once the release is rolled out. 
 
Regards,   
Pon selva   


SD sdssa replied to Pon Selva Jeganathan March 2, 2022 01:44 PM UTC

Dear Syncfusion, Can you tell me when the Volume 1 update is released? We can't wait for an update to fix the remaining bugs. Best regard.


PS Pon Selva Jeganathan Syncfusion Team March 4, 2022 02:19 PM UTC

Hi Hunglee, 
 
Thanks for the update. 
 
Volume 1 Release 2022 is expected to be rolled out at the end of March 2022.Until then we value your patience. 

Regards, 
Pon selva 
 


SD sdssa replied to Pon Selva Jeganathan March 28, 2022 06:43 AM UTC

Dear Syncfusion team, It's Mar-28 and I really look forward want to see your Volume 1 update. Can you tell me when volume 1 is released?


PS Pon Selva Jeganathan Syncfusion Team March 29, 2022 03:35 PM UTC

Hi Hunglee,


Thanks for the update.


Volume 1 Release 2022 is postponed to April 1st, 2022. Until then we value your patience.


Regards,

Pon selva



SD sdssa replied to Pon Selva Jeganathan March 30, 2022 07:30 AM UTC

Dear Syncfusion team,

Thank you, we really look forward to your update. By the way, can I ask, why your changelog last update is version 19.4.38, but the current version is 19.4.56? Where is the changelog for the latest 10 versions? Can you update it?

Thanks you.


PS Pon Selva Jeganathan Syncfusion Team March 31, 2022 03:52 PM UTC

Hi Hunglee,


Thanks for the update.


Query: why your changelog last update is version 19.4.38, but the current version is 19.4.56? Where is the changelog for the latest 10 versions?


Please refer to the below release notes link for latest version,

https://ej2.syncfusion.com/angular/documentation/release-notes/19.4.56/?type=all


Kindly get back to us for further assistance.


Regards,

Pon selva







PS Pon Selva Jeganathan Syncfusion Team April 1, 2022 01:58 PM UTC

Hi Hunglee,


We apologize for the inconvenience caused.


Unfortunately, our Volume 1 release has been postponed. It is to be rolled out at the end of next week (April first week). We will let you know once it is rolled out. We would appreciate your patience until then.


Regards,

Pon selva



SD sdssa replied to Pon Selva Jeganathan April 4, 2022 04:00 AM UTC

Dear Syncfusion Team,
Can you help me to confirm the release date one last time? This is the third time you've changed the release date. I really disappointed.

Thank you so much.


PS Pon Selva Jeganathan Syncfusion Team April 4, 2022 02:16 PM UTC

Hi Hunglee,


We are glad to announce that the fix for the issue “Need to provide draggable support for mobile and touch devices” has been rolled out in our Essential Studio 2022 Volume 1 release v20.1.0.47 is rolled out and is available for download under the following link.


Essential Studio 2022 Volume 1 Main Release v20.1.0.47 is available for download | Announcements Forums | Syncfusion


We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.


Regards,

Pon selva



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