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Visual Studio crashes when closing a form inheriting RibbonForm Office 2016 Style

I have a strange problem, it happened in Visual Studio 2019 and 2022.

Simply, when closing a form inheriting RibbonForm Office 2016 Style ​Visual Studio crashed and restarts.

This doesn't happen if using styles other than Office 2016 and 2013 Like Office 2010.2021-12-28_221635.png


10 Replies 1 reply marked as answer
AA Arunthivakar Azhagu Syncfusion Team December 29, 2021 12:56 PM UTC

Hi Ahmed,


We could not reproduce the reported issue at our end. Please check the attached sample project and confirm us if the reported crash occurs in VS 2019 and 2022 versions. If not please modify the sample as issue reproduceable or share the video and current dll version you are using so that will be helpful for us to provide the prompt solution on this.


Sample link: https://www.syncfusion.com/downloads/support/forum/171548/7z/Ribbon-842778129


Regards,

Arunthivakar A


AH Ahmed December 29, 2021 07:46 PM UTC

I've commented out RibbonControlAdv code and recreated it through ToolBox to make it available at design time.

I noticed that the problem occur when changing the form layout to be RightToLeft.

I've attached the solution with the issue and a video of the screen


Attachment: Ribbon_Issue_b9c71f6a.rar


AA Arunthivakar Azhagu Syncfusion Team December 30, 2021 01:52 PM UTC

Hi Ahmed,


We have confirmed the reported scenario is a defect and logged a report for the reported scenario “Visual Studio crashes when closing a form inheriting RibbonForm Office 2016 Style”. We’ll update you the solution on 13th January 2022. We appreciate your patience until then.


You can track the status of this defect using the following feedback link:

https://www.syncfusion.com/feedback/31577/designer-crashed-when-setting-righttoleftlayout-as-true-for-ribboncontroladv


If you have any more specification replication procedure or a scenario to be tested you can add it as a comment in the portal.


Please let us know if you need any further assistance.



Regards,

Arunthivakar A


AH Ahmed December 30, 2021 02:08 PM UTC

Thanks for your interest, and I want to CONFIRM AGAIN that this issue arises when Ribbon style is one of the following:

  • Office 2013.
  • Office 2016.
  • Touch Style.

And there are no issues in:

  • Office 2007.
  • Office 2010.

Sincerely,


AA Arunthivakar Azhagu Syncfusion Team December 31, 2021 07:13 AM UTC

Hi Ahmed,


Thanks for your update.


We have confirmed the reported scenario replicated when using the RibbonStyle as Office 2013, Office 2016, Touch Style. And the designer closed fine for Office 2007, Office 2010 RibbonStyles. Since we have logged a report for this scenario so we’ll update you the solution on 13th January 2022. We appreciate your patience until then.


Please let us know if you need any further assistance.


Regards,

Arunthivakar A


TB Thirupathi Bala Krishnan Syncfusion Team January 13, 2022 04:03 PM UTC

Hi Ahmed, 

Thanks for your patience. 
   
We have fixed the reported issue - “Designer crashed when setting RightToLeftLayout as true for RibbonControlAdv in Office 2013, Office 2016, Touch Style". Please find the patch file from the following location:      

V19.4.0.38 
Recommended approach – exe will perform automatic configuration                   
Please find the patch setup here:                                         
                       
Advanced approach – use only if you have specific needs and can directly replace existing assemblies for your build environment                                    
Please find the patch assemblies alone from:                    
                 
Please find the Nugets from the below location:                   
                   
 
NOTE:         
You can change how you receive bug fixes by navigating to the following link and updating your preferences.        
                 
Disclaimer:                                  
Please note that we have created this patch for the version 19.4.0.38 specifically to resolve the issues reported in this forum #171548. If you have received other patches for the same version for other products. This fix will be included in our Volume 4 SP1 release which will be available in January 2022. 
   
Please let us know if you need any further assistance.   
   
Regards,
Thirupathi B. 
 


Marked as answer
AH Ahmed January 13, 2022 07:28 PM UTC

Really thanks, it worked, I'm really impressed with your support.

You may need to update this feedback.

Sincerely,


TB Thirupathi Bala Krishnan Syncfusion Team January 14, 2022 08:46 AM UTC

Hi Ahmed,  

We are glad to know that the provided patch resolved your reported issue at your end. We are currently unable to update the feedback. After the Volume 4 SP1 release is rolled out, we'll update the details in the feedback link. Please let us know if you need any further assistance on this. As always, we are happy to assist you.  

Regards,  
Thirupathi B. 


AH Ahmed January 18, 2022 01:58 PM UTC

Thanks, would you please suggest when would be rolled out?


TB Thirupathi Bala Krishnan Syncfusion Team January 19, 2022 01:52 PM UTC

Hi Ahmed, 

As previously stated, this fix will be included in the Volume 4 SP1 release, which is scheduled to be released by the end of January 2022. After the Volume 4 SP1 release is rolled out, we'll update the details in the feedback link. Please let us know if you need any further assistance. 

Regards,
Thirupathi B. 


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