Error timestamp server. System.ArgumentOutOfRangeException: 'Index was out of range.'

[Huye Hieu]

I want to add timestamp with TSA server "https://ca.signfiles.com/tsa/get.aspx" but got an error

System.ArgumentOutOfRangeException: 'Index was out of range. Must be non-negative and less than the size of the collection. (Parameter 'index')'

Please support me!

[Gowthamraj Kumar]

Hi Huye, 

Thank you for contacting Syncfusion support. 

 

We were able to reproduce the reported exception with provided details on our end. Currently, we are validating on this and we will update the further details on November 29th 2021. 

 

Regards, 

Gowthamraj K 

[Huye Hieu]

Thank you so much!

[Gowthamraj Kumar]

Hi Huye, 

 

Thank you for your patience. 

 

On our further analysis, now the provided timestamp server is working properly and created a PDF document without any exception. Please let us know have you done ant change or update with this Timestamp server link (https://ca.signfiles.com/tsa/get.aspx) ? and please ensure the sample on your end and let us know the result.

We have attached the sample and video for your reference, please find the sample from below link, 

Sample: https://www.syncfusion.com/downloads/support/forum/170678/ze/TSConsoleCore1893582042 

Video : https://www.syncfusion.com/downloads/support/forum/170678/ze/Video-2113673875 

 

Please let us know if you need any further assistance in this. 

 

Regards, 

Gowthamraj K 

[Huye Hieu]

Oh thank you! Haven't you changed anything yet? It maybe occurred in timestamp server right?

[Gowthamraj Kumar]

Hi Huye, 

Thank you for your update. 

We did not change anything with timestamp server in our end. We suspect that the same, it may due to that particular TimeStamp server link itself. Please confirm us , whether the reported exception is resolve at your end? 

Regards, 

Gowthamraj K