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Speed of Dialog in Published App

Hello

In general when published I have found that Syncfusion controls are pretty snappy (even with Blazor server).  The one exception seems to be the Dialog control.

I have attached a sample project.  

The dialog example is really quick on a local development machine, but when published to Azure there is a noticeable lag before the dialog is displayed.  

Am I doing something wrong / is there a way to make the Dialog control more responsive when published.

Thanks



Attachment: SyncfusionTroubleshoot_f9270d99.zip

11 Replies
GK Gunasekar Kuppusamy Syncfusion Team October 4, 2021 12:50 PM UTC

Hi Ditchford,

Greetings from Syncfusion support.

We are currently validating your reported query from our end. We will update the further details within two business days on or before the 6th October.

Regards,
Gunasekar


DI Ditchford October 11, 2021 10:41 AM UTC

Hello Guys

Any update on this please?

Regards


GK Gunasekar Kuppusamy Syncfusion Team October 12, 2021 01:52 PM UTC

Hi Ditchford,

Good day to you.

We have validated your reported query " when published to Azure there is a noticeable lag before the dialog is displayed" from our end but unfortunately, we have not faced any delay in the published azure sample.

We have attached the video for your reference.


If you are still facing the issue, please share the azure hosted link, you are facing the delay. 

 
The above detail will be helpful for us to validate and reproduce the issue from our end and assist you at the earliest.  


Regards,
Gunasekar


DI Ditchford replied to Gunasekar Kuppusamy October 12, 2021 02:54 PM UTC

Hey Gunasekar


Try this one.  Its the Dialog first on the menu.


https://syncfusiontroubleshoot.azurewebsites.net/


Thanks








GK Gunasekar Kuppusamy Syncfusion Team October 14, 2021 03:13 AM UTC


Hi Ditchford,

Thanks for the shared link.

We can reproduce the reported issue with the shared hosted link. We are currently validating the root cause of the issue. We will update the further details within two business days on or before 15th October.

Regards,
Gunasekar


DI Ditchford October 17, 2021 09:58 AM UTC

Hello 

Any news on this?


Thanks


GK Gunasekar Kuppusamy Syncfusion Team October 18, 2021 05:45 AM UTC

Hi Ditchford,

Yes, we can reproduce the delay with your shared azure link. We are validating the root cause of this delay with high priority.

Meanwhile, please share the following details,
  • The timezone of the azure app service.
  • Which server, used in azure to host the sample
Regards,
Gunasekar


DI Ditchford October 18, 2021 09:13 AM UTC

Hey Gunasekar


Its hosted on an app service (see below).  I have just run a check and I think that this may just be related to the fact that I am currently in the UK.  I have just RDP'd to a machine in Australia and tried from there.  The response time is better from the Australian machine.  

So, this might just be related to the location of the hosted app service / a limitation of blazor server?

I haven't noticed with other controls, maybe because there is a spinner and I am expecting a delay when (for instance) a grid loads with data.

Would still be interested on your view. I guess the answer is changing the architecture to static web app with web assembly?


Regards




GK Gunasekar Kuppusamy Syncfusion Team October 20, 2021 03:44 AM UTC

Hi Ditchford,

Thanks for the information.

We are currently validating the reported issue with the servers in different locations to reproduce the issue. We will update the further details within two business days.

Regards,
Gunasekar


GK Gunasekar Kuppusamy Syncfusion Team October 22, 2021 03:34 PM UTC

Hi Ditchford, 
  
Good day to you. 
  
We have checked the reported issue from our end with both Indian server and US server. 
  
Indian Server: http://sfblazor.azurewebsites.net/staging/169337/
US server: https://componentservices4235.azurewebsites.net/testing/

But unfortunately, we could not reproduce the reported issue from our end 
  
So, we suggest that you please check the common blogs related to this time delay. 
  
Also please refer to the below links, 
Regards, 
Gunasekar 


TW Thomas williams May 18, 2022 08:35 AM UTC

keep doing best of luck


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