Uploaded file shows up only when I refresh. Also, success message is missing on file upload.

I'm not able to see recently uploaded file until I click refresh button of sync fusion. And I used to get a success message ("file uploaded successfully in green") when a file gets uploaded. But attached is the screenshot where the message is missing. How can I get it back?

no status msg.png


3 Replies

SM Shalini Maragathavel Syncfusion Team September 28, 2021 12:31 PM UTC

Hi Yamini, 

Greetings from Syncfusion support.
 
Based on your query, we suspect that you are facing an issue in upload operation of File Manager. So, we have prepared a File Manager sample with physical file provider but we did not face the mentioned issue at our end as the upload operation(CSV file) in File Manager is working properly. 

If your reported problem persists, then please share the following information to validate further. 

  • Let us know the file service provider used with File Manager component in your application.

Check out the following link to know the available file service providers for File Manager component. 
  • If possible, replicate your reported problem in the above sample or provide a simple sample or steps to replicate the issue.
  • Syncfusion package version.
 
This information would help us to find the exact cause of your reported problem and to provide the prompt solution. 
Regards,  
Shalini M. 




YB Yamini B September 28, 2021 01:49 PM UTC

I'm able to upload a file. But it' not showing up on fly. Only when I refresh the filemanager I'm able to see the new file uploaded. Also the success message is missing in the pop up .



KR Keerthana Rajendran Syncfusion Team September 29, 2021 08:13 AM UTC

Hi Yamini, 
 
We understand that you are facing an issue in displaying the uploaded files in File Manager and getting success message. But to replicate the issue from our end, we request you to share the following details to validate further. 
 
  1. Share the file service provider used with File Manager component in your application. Check out the following link to know the available file service providers.
 
  1. Complete code block of File Manager used in your end(If possible, modify our previous sample).
 
  1. Syncfusion package version.
 
  1. Whether the issue occurs while uploading any type of files or only with CSV extension?
 
These details would help us to assist you promptly. 
 
Regards, 
Keerthana R. 


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