Date not showing after edit in grid using SfRichTextEditor.

[Karan Patel]

Hello,

I am using the latest version of sync-fusion and when I am adding a new row in the grid that time all column data showing properly but for "ClipImage" - (SfRichTextEditor) data do not show and data once I edited it. Please help me there are lots of bugs in the grid. Please help me to fix this asap. I also attached a sample code for your reference. 

 

Attachment: Sample2056017482_(1)_bce5a75.zip

[Jeevakanth Palaniappan]

Hi Karan, 

Greetings from Syncfusion support. 

We have checked your sample and the provided screenshots. We found that while adding a new record, the data is shown with the HTML elements(when the cell is save) but in your screenshot, the data is empty. So we are quite unclear about your exact problem your are facing. Please find the video demo below for your reference. 

Video demo - https://www.syncfusion.com/downloads/support/directtrac/general/ze/BatchwithRTE-1254940683 

We suggest you to share us the below details to proceed further. 

1. Share us more information on the problem you are facing.
2. Share us the video demo of the problem.

The above requested details will be helpful for us to validate the problem and to provide you with a better solution as early as possible. 

Regards, 

Jeevakanth SP. 

[Karan Patel]

Hello Jeevankanth,

Please check this video and you will find out that if you moved using tab from Richtextbox editor then it will not shows the data. Please do something there are a lot of issues with your blazor version very frustrated. 

https://share.vidyard.com/watch/VwdMETcZPHKB9tx8q3beVw?vyetoken=d68a85ce-895e-4830-acd7-646844833f1e&autoplay=1

[Karan Patel]

Hello  Jeevankanth,

Is there any update ? We have to move these new features to production before 2nd Aug. so can you please provide any update on this.

Thanks.

[Jeevakanth Palaniappan]

Hi Karan, 

Sorry for the delay in getting back to you. 

We suggest you to set SaveInterval property of RichTextEditor to resolve the reported problem. Please find the below code snippet and API reference for your reference. 

https://help.syncfusion.com/cr/blazor/Syncfusion.Blazor.RichTextEditor.SfRichTextEditor.html#Syncfusion_Blazor_RichTextEditor_SfRichTextEditor_SaveInterval 

        <GridColumn Field=@nameof(Order.ClipImage) HeaderText="Clip Image" TextAlign="TextAlign.Left"> 

        <Template> 

            @if (string.IsNullOrEmpty((context as Order).ClipImage)) 

            { 

                <div style="height:100px;" class="manualEntry"> 

                </div> 

            } 

            else 

            { 

                var clipimage = (context as Order).ClipImage; 

                <div @onclick="@(e => ShowClipImagePopup(clipimage))" style="height: 50px;width: 100px"> 

                    @((MarkupString)(clipimage)) 

                </div> 

            } 

        </Template> 

        <EditTemplate> 

            <SfRichTextEditor ID="ClipImage" ShowCharCount="false" @bind-Value="@((context as Order).ClipImage)" MaxLength="2000" SaveInterval="10"> 

                <ChildContent> 

                    <RichTextEditorImageSettings SaveFormat="SaveFormat.Base64"></RichTextEditorImageSettings> 

                </ChildContent> 

            </SfRichTextEditor> 

        </EditTemplate> 

        </GridColumn> 

Regards, 

Jeevakanth SP.