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FastScatterBitmapSeries tooltip detect area is larger than drawn point.

Hello,

When using a FastScatterBitmapSeries with a tooltip the tooltip appears even if the mouse is not over the drawn point. It seems that the area that the mouse needs to be in for the tooltip to appear is twice as large as the point. Is there someway of shrinking the detect area. If there are many points in close proximity then the tooltip can appear on a different point than the mouse becuase the mouse is in the detect area of a point.


Please find a minimum solution replicating the problem below.


7 Replies
PW Paul Wernicke July 19, 2021 01:40 PM UTC

The minimum solution.


Attachment: SyncfusionTooltipBug_39113f34.7z

YP Yuvaraj Palanisamy Syncfusion Team July 20, 2021 05:25 PM UTC

 
Greetings from Syncfusion. 
 
We have checked our query and the reported issue “FastScaterSegment tooltp detect area is larger than the scatter segment” has been reproduced at our end. And we confirmed this as an issue. We will fix the issue reported issue and we will be included the fix in our upcoming weekly nuget release which will be scheduled to publish on 27th August 2021.  
 
You can now track the status of your request, review the proposed resolution timeline and contact us for any further inquiries through this link.      
    
      
Note: The provided feedback link is private, and you need to login to view this feedback   
  
Regards,  
Yuvaraj. 


PW Paul Wernicke July 21, 2021 12:59 PM UTC

Hi,


thank you for your quick response to our problem.

We will await the release on the 27th and go from there.


Regards

Paul


YP Yuvaraj Palanisamy Syncfusion Team July 22, 2021 07:03 AM UTC

Hi Paul Wernicke,

 
Thank you for your update. We will let you know once the weekly nuget rolled out. 

Regards, 
Yuvaraj. 


YP Yuvaraj Palanisamy Syncfusion Team July 27, 2021 11:38 AM UTC

Hi Paul Wernicke, 
 
We are glad to announce that our weekly NuGet was rolled out and fix for the reported issue was included in the weekly NuGet.

NuGet Version: 19.2.0.49 

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance. 
 
Regards, 
Yuvaraj 


PW Paul Wernicke July 27, 2021 02:29 PM UTC

Dear Yuvaraj


thank you for your quick response to the problem. Unfortunately I think this release only partially fixes the problem. The tooltip detection area is the same size as the marker but it is always square.

This works ok for the square marker but when using any other shape it is still possible to get the tooltip appearing when the cursor is near but not over it.


I attach some screenshots and a zipped solution demonstrating the problem.


Regards


Paul





Attachment: SyncfusionTooltipBug2_ee857a27.7z


YP Yuvaraj Palanisamy Syncfusion Team July 28, 2021 03:14 PM UTC

Hi Paul Wernicke, 
 
Currently we don't have detect touch on each element which is drawn and we form a rectangle to detect the touch of the segment. Hence, we considered this as feature request and we will prioritize the features every release based on the demands and we do not have an immediate plan to implement this since we committed with already planned work. So, this feature will be available for any of our upcoming releases.    
   
You can track the status of this feature from below link    
 
Please cast your vote to make it count and If you have any more specifications/suggestions to the feature request, you can add it as a comment in the portal.  
 
Regards, 
Yuvaraj.  


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