Reply comments added under add comment section is not showing in downloaded file

Question

Hi Team,Reply comments added under add comment section is not showing in downloaded file , only fist comment added is showing in PDF. version 19.1.65

Vasugi Sivajothi · Accepted Answer

Hi Sreeraj, 
 
 
Thank you for contacting Syncfusion support. 
 
We have checked with the provided details, both comment and reply comments are visible while loading the downloaded PDF document with annotation comments in the PDF Viewer. We have shared the screenshot for your reference which can be downloaded from the below link. 
 
Screenshot: https://www.syncfusion.com/downloads/support/directtrac/general/ze/comment-issue2125981818 
 
We suspect that the reported issue “reply comments are not shown in browser (chrome)” is due to reply comments are not supported in the chrome PDF editor. So, the reported issue may occur. But we can’t replicate the same issue in our PDF Viewer and Adobe viewer. 
 
 
Regards, 
Vasugi.

Sreeraj G · Answer

Thanks Team