Diagram node context menu mobile tap and hold iPad/android

Please refer to example from this page

https://ej2.syncfusion.com/javascript/documentation/diagram/context-menu/

works fine for desktop, but it looks like does not work for mobile or have to implement different ways.  For mobile, tap and hold usually shows context menu, but for example, if the node like a rectangle tap and hole bring the primary text selection context.  So in this case, the node context menu does not show up.  So is there a way to get around that.  You can try the example from the link above on the previous in an iPad or android device to see what I am talking about.

thanks   

6 Replies 1 reply marked as answer

GG Gowtham Gunashekar Syncfusion Team June 3, 2021 12:34 PM UTC

Hi Volvick, 
 
We can able to replicate the reported issue at our end, we are validating the issue and update you with more details on 7th June 2021(two business days). 
 
 
Regards, 
Gowtham 



VD Volvick Derose June 4, 2021 02:55 PM UTC

refer to the jquery diagram example from this link

https://js.syncfusion.com/demos/jquery/dashboard/diagrambuilder/default.html

it works fine there

double tap bring the editing of the text on a rectangle, where single tap and hold bring the context menu

you can check it out, but from above as I pointed out does not work

you can check the jquery to see the difference


GG Gowtham Gunashekar Syncfusion Team June 7, 2021 02:45 PM UTC

Hi Volvick,  
 
Reported Issue : Context Menu not shown in iPad/android 
 
We can reproduce the issue and confirmed this as a defect. We have logged a defect report for this issue. We will fix this issue and provide the patch on or before 22nd June2021, weekly patch release.    
     
 
    
Regards, 
Gowtham 



GG Gowtham Gunashekar Syncfusion Team June 24, 2021 03:36 AM UTC

Hi Volvick, 
 
Sorry for the inconvenience caused. We will deliver the fix on volume 2 release which is schedule on or before 28th June 2021. We appreciate your patience until then.  
   
 
Regards, 
Gowtham. 



VD Volvick Derose July 1, 2021 03:56 AM UTC

Did you release the update?  

and apply it to this link

https://ej2.syncfusion.com/javascript/documentation/diagram/context-menu/





GG Gowtham Gunashekar Syncfusion Team July 1, 2021 01:50 PM UTC

Hi Volvick , 
  
We are glad to announce that our Essential Studio 2021 Volume 2 release v19.2.0.44  is rolled out and we have fixed the reported issue and it is available for download under the following link. 
  
 
We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance. 
  
Regards,            
Gowtham 


Marked as answer
Loader.
Up arrow icon