Misbeave TreeGrid

Dear Team

I am facing two problems with  EnableVirtualization property in TreeGrid when I am setting it true. Problem is below

1. No Records To Display message along with data also.
2. On expand row some column data is not showing.

I attached screenshot zip file for particular problem. So, Find the attached files and please provide  the solution as soon as possible.



Attachment: Problem_44cfabe9.zip

3 Replies 1 reply marked as answer

PS Pon Selva Jeganathan Syncfusion Team April 5, 2021 12:15 PM UTC

Hi Nagendra,    
   
Thanks for contacting syncfusion forum.  
  

Query: Misbehave Tree Grid


Based on your query, we have checked your problem by preparing the sample with the enableVirutalization property as true, but we are unable to reproduce the problem on our end.

 
Please refer to the below sample,   
  

After following the above reference, still faced issue please share us the following details. 

1.      If possible, share the issue reproducible sample Or reproduce the issue in the shared sample. 
2.      Kindly share the video demo of the issue. 
3.      Kindly share the detail of your product version. 
4.      Complete Tree Grid code example. 
Provided details will help us to resolve the reported issue as early as possible.   
  
Regards,    
Pon selva    




NG Nagendra Gupta April 9, 2021 07:22 AM UTC

Hi Pon Selva,

As I saw  your sample of treegrid issue that we were facing. After checking your solution code I found that you are using latest version of almost all syncfusion and angular packages. In my application I am using angular cli version 8.3.29 and @syncfusion/ej2-angular-treegrid": "^18.1.43" treegrid version and other syncfusion packages versions compatible with angular 8. If I am using the latest treegrid version of @19.1.54 It showing me the blank treegrid. Please provide me a sample of code relevant to my angular and syncfusion versions. Please find attachment of the version relevant below.


Warm Regard
Nagendra Gupta

Attachment: ver_c82f189a.zip


PS Pon Selva Jeganathan Syncfusion Team April 13, 2021 10:49 AM UTC

Hi Nagendra,   
 
Thanks for the update. 
 

Query: Misbeave TreeGrid

We have checked your problem by preparing the sample with your mentioned version, but we are unable to reproduce the problem on our end.

Please refer to the below sample,   
  

After following the above reference, still faced issue please share us the following details. 

1.      If possible, share the issue reproducible sample Or reproduce the issue in the shared sample. 
2.      Kindly share the video demo of the issue. 
3.      Complete Tree Grid code example. 
4.      Have you faced the issue on any specific scenario? 
Provided details will help us to resolve the reported issue as early as possible.   
  
Regards,    
Pon selva    

 


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