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Copy Not Work

Dear Team

In Document Editor copy is working fine inside document content  but  I am unable to copy the modal text and header in which my document is rendering.


7 Replies 1 reply marked as answer
KB Kurthis Banu Abdul Majeeth Syncfusion Team March 26, 2021 06:36 AM UTC

Hi Nagendra, 

We need some clarification regarding your requirement. you want to copy the content from outside of the document editor. If yes, please check the below response. 

We suspect the issue in Local clipboard (enableLocalPaste) may be enable. 

Behaviour of “enableLocalPaste” enable:  
Allows to paste content that is copied from the same Document editor component alone and prevents pasting content from system clipboard. Hence the content copied from outside Document editor component can’t be pasted. please refer the below documentation link also. 

Documentation link: 

Kindly ensure this and try this once . please confirm still issue occurs. 

Kindly share us more detail about the reported problem such us input word documents or video demonstration of the reported problem, which will be helpful for us to investigate further and provide you the solution at the earliest.  

Regards, 
Kurthis Banu A. 


NG Nagendra Gupta March 26, 2021 07:58 AM UTC

Hello Kurthis ,


Thanks for your update. I understand the limitation with Document Editor but my requirement is different. 

I don't want to copy any content to document or copy content from the document, my requirement is very simple when a document editor is rendered to the browser I can not able to copy any simple text outside the document from plain Html to the text notepad file. I hope I'm able to clarify my requirement. 



KB Kurthis Banu Abdul Majeeth Syncfusion Team March 29, 2021 09:27 AM UTC

Hi Nagendra,  

Thanks for your update. 

We need some clarification regarding your requirement. In your requirement, “I don't want to copy any content to document or copy content from the document”,  Do you  want to restrict the copy action from documenteditor?  
Also, share some details about this scenario “when a document editor is rendered to the browser I cannot able to copy any simple text outside the document from plain Html to the text notepad file”, in your requirement you have mentioned outside of the document it refer, are you trying to copy other than documenteditor or anyother?  
Kindly share us the requested detail about your requirement which will be helpful for us to investigate further and provide you the solution at the earliest.   


Regards,  
Kurthis Banu A.  


NG Nagendra Gupta March 30, 2021 12:57 PM UTC

Hello Kurthis,

Thanks for your update, please check the below snapshot. I have opened another plain HTML using ng-modal above the document editor and selected text not copying by any method. 




KB Kurthis Banu Abdul Majeeth Syncfusion Team March 31, 2021 05:16 PM UTC

Hi Nagendra,   
Currently we are checking the reported issue. We will update you further details by April 1,2021. 
 Regards, 
Kurthis Banu A. 


NG Nagendra Gupta April 1, 2021 06:04 AM UTC

Thanks for your update, waiting for further response

KB Kurthis Banu Abdul Majeeth Syncfusion Team April 1, 2021 12:17 PM UTC

Hi Nagendra,  

We have tried to reproduce the reported issue by creating below sample, but we couldn’t reproduce it. We can able to select and copy the content. 

Sample Link: 

kindly check this sample and if we are missing anything, kindly modify and share the sample to recreate the issue in our side. 

Regards, 
Kurthis Banu A. 


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