BackStage Exit hides the Simplifid layout

[Monika]

I use Ribbon with the LayOutMode "Simplified".If I activate the BackStageView and then press the Exit button of the BackstageView to close the view, the Simplified layout is no longer displayed when I return to the Ribbon window. 

There is no event for the exit of the BackstageView.

What to do?

[Vijayalakshmi Roopkumar]

Hi Monika 

 

Thank you for your update. 

 

We have confirmed the reported behavior with Ribbon is a defect and logged a report on this. The patch for this fix is estimated to be available on 31st March, 2021. 

 

You can track the status of this defect using the following feedback link: 

 

Link: https://www.syncfusion.com/feedback/23418/ribbon-state-changed-when-opening-backstage-in-simplified-mode 

                                                                                                                                                                                  

 

Please let us know if you need any other assistance on this. 

 

Regards, 

Vijayalakshmi VR 

[Elakkiya Muthukumarasamy]

Hi Monika, 

    

Thanks for your patience.                                        

   

The reported issue ”Ribbon state changed when opening Backstage in Simplified mode” has been fixed.  

 

 

This patch which can be download from the below links.   

    

Recommended approach - exe will perform automatic configuration.    

    

Please find the patch setup from below location:    

 

 

Patch link :    

https://syncfusion.com/Installs/support/patch/18.4.0.39/1074483/F163683/SyncfusionPatch_18.4.0.39_1074483_3312021073035299_F163683.exe 

Please find the patch assemblies alone from below location:    

    

Assemblies Link:    

https://syncfusion.com/Installs/support/patch/18.4.0.39/1074483/F163683/SyncfusionPatch_18.4.0.39_1074483_3312021073035299_F163683.zip 

 

Nuget Link 

https://syncfusion.com/Installs/support/patch/18.4.0.39/1074483/F163683/SyncfusionNuget_18.4.0.39_1074483_3312021073035299_F163683.zip  

   

    

Assembly Version: 18.4.0.39 

    

Installation Directions:    

This patch should replace the files "Syncfusion.Tools.Windows” under the following folder.    

$system drive:\ Files\Syncfusion\Essential Studio\$Version # \precompiledassemblies\$Version#\[TargetFramework]    

Eg : $system drive:\Program Files\Syncfusion\Essential Studio\18.4.0.39\precompiledassemblies\18.4.0.39\4.6    

    

To automatically run the Assembly Manager, please check the Run assembly manager checkbox option while installing the patch. If this option is unchecked, the patch will replace the assemblies in precompiled assemblies’ folder only. Then, you must manually copy and paste them to the preferred location or you must run the Syncfusion Assembly Manager application (available from the Syncfusion Dashboard, installed as a shortcut in the Application menu) to re-install assemblies.    

    

https://www.syncfusion.com/support/directtrac/patches    

    

Disclaimer:    

Please note that we have created this patch for version 18.4.0.39 specifically to resolve the issue reported in this incident. If you have received other patches for the same version for other products, please apply all patches in the order received.  Please let us know, if you are using any other Syncfusion version, we will provide patch in your version. 

    

Regards,    

Elakkiya