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Error in chart svg in different browsers

Hi,

I have a problem with the scaling of the svg from the chart. With certain window sizes of the browser, the width of the svg is an odd number and there is an error in the console.

While it has no further effect with Chorme, the chart is simply cut off in Firefox and Safari. I made a video using the demo of the chart.

I hope you can help me with this issue,

Kind regards,
Patrick

Attachment: screenview_20210224_um_12.20.50.mp4_b49e0633.zip

6 Replies 1 reply marked as answer
SM Srihari Muthukaruppan Syncfusion Team February 25, 2021 10:53 AM UTC

Hi Patrick, 
 
Sorry for the inconvenience. 
 
We have analyzed your query. From that, we would like to let you know that the provided column chart demo link is working fine in Safari and firefox browser too. Unfortunately we are unable to reproduce the reported scenario in the mac versions 10.14.6 and 11.1. We have also attached the video link and system configuration used for testing for your reference. 
 
 
System Configuration: 
   
 
If you still face this issue. kindly revert us with the following information which will be more helpful for further analysis and provide you the solution sooner. 
 
1. Mac version and screen resolution used to test the sample.   
 
Regards,  
Srihari M 


UN Unknown February 25, 2021 03:49 PM UTC

Hi Srihari,

thanks for the quick response. It's a little tricky, but I can reproduce it every time.

We have many users with different devices and resolutions. Therefore this was only noticed by a few. However, these already have this problem when the browser window is maximized.

I took another screenshot where you can see the size of the chart. Maybe it will help you to recreate the problem.

I am using the Macbook pro (16 inch, 2019) with the newest Version (11.2.1).

Kind regards,
Patrick




SM Srihari Muthukaruppan Syncfusion Team March 1, 2021 10:18 AM UTC

Hi Patrick, 
 
Thanks for the update. 
 
We are facing difficulties in building up the environment mentioned to reproduce the reported scenario from our end. Hence can you please share the firefox and safari browser version used for testing which will be more helpful for further analysis and provide you solution sooner. 
 
Regards, 
Srihari M 


SM Srihari Muthukaruppan Syncfusion Team March 16, 2021 05:38 AM UTC

Hi Patrick, 
  
We have analyzed your query. From that, we would like to let you know that the reported scenario has been fixed in our latest version 18.4.47. Hence we suggest you upgrade your blazor nugget package version to the latest version 18.4.47 to overcome the reported scenario. Based on your requirement we have prepared a sample for your reference. Please find the sample and screenshot below. 
  
  
Screenshot: 
 
  
Let us know if you have any concerns. 
  
Regards, 
Srihari M 


Marked as answer
UN Unknown March 17, 2021 01:49 PM UTC

Hi Srihari,

thanks you very much! I tried the new version and the issue is gone.

Kind regards,
Patrick

SM Srihari Muthukaruppan Syncfusion Team March 18, 2021 04:44 AM UTC

Hi Patrick, 
 
Most welcome. Kindly get in touch with us, if you requires further assistance. We are always happy in assisting you.   
   
Thanks,   
Srihari 


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