PDFViewer gets hanged sometimes on clicking of the edit button on the toolbar

[Simon Maystre]

Hi,

I am using PDFViewer control is one of my Xamarin.Android app.

The PDFViewer sometimes gets hanged while clicking on the edit button on the toolbar

This is exception that is logging on the app center site:

Please have a look and resolve it as soon as possible.

[Muralitharan Karikalan]

Hi Simon, 

 

Greetings from Syncfusion support, 

 

We were unable to reproduce the issue, “PDFViewer gets hanged sometimes on clicking of the edit button on the toolbar” in our end. Could you please try the below-provided sample and let us know whether we have missed out anything while replicating the issue. 

 

Please find the sample in the below link, which we have used to reproduce the issue in our end 

https://www.syncfusion.com/downloads/support/directtrac/general/ze/AnnotationToolbar866337345.zip 

 

Kindly share the following details to analyze more on this issue and assist you with the better solution   

1.Simple sample/ modify the above sample to reproduce the issue.  

2.PDF document.  

3.Replication video/ procedure to reproduce the issue.  

4.SfPdfViewer version 

5.Device Information 

 

Regards, 

Muralitharan K.