CMD+U not working

HI Synfusion team.


I was trying to use CMD+B, CMD+I, and CMD+U for text formatting. the first 2 are working perfectly but not the CMD+U.

I tried to use a keyboard shortcut configuration like the one that you have in your docs.

public keyConfig = {
            'copy': 'ctrl+1',
            'cut': 'ctrl+2',
            'paste': 'ctrl+3'
        }

to use CMD+U but is still not working.

Do you have a way to solve that Issue??

Thanks for your support.

Regards.

5 Replies 1 reply marked as answer

IS Indrajith Srinivasan Syncfusion Team January 14, 2021 09:43 AM UTC

Hi Eliseo, 
 
Greetings from Syncfusion support, 
 
We have validated your reported query. Can you try custom keyConfig other than the CMD+U, in the keyConfig property and check the reported issue. In the below shared sample, we have performed underline option, using “ctrl+alt+U” which works fine. 
 
 
Meanwhile, we suspect you are using a Mac keyboard (CMD+U) for using the command button. If yes, can you share us the following details ? 
 
  • Please share us the rich text Editor package version you are using ?
  • Is the default Rich Text Editor keyboard action “ctrl+U” is working ?
 
Regards, 
Indrajith 



EL Eliseo January 14, 2021 04:47 PM UTC

OK, we are not able to use CMD+U?

V: 18.1.57

I already tried updating the Library but that issue persists.

There is no way to use CMD+U? and yes the default Ctrl+u is working perfectly.




IS Indrajith Srinivasan Syncfusion Team January 15, 2021 12:02 PM UTC

Hi Eliseo, 
 
Good day to you, 
 
We have validated the reported query. Can you try the below way for applying, the Underline for the text using the Rich Text Editor executeCommand. Check the below sample for reference. 
 
 
 
 
Please let us know if you face any difficulties, 
 
Regards, 
Indrajith 


Marked as answer

EL Eliseo January 15, 2021 08:11 PM UTC

Thanks for the support :D 

Regards


IS Indrajith Srinivasan Syncfusion Team January 18, 2021 04:35 AM UTC

Hi Eliseo,

Thanks for the update,

Please let us know if you need any further assistance,

Regards,
Indrajith

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