stChat - keyboard pushing content up

[Jason]

Hello - I have Xamarin forms app where I'm using the SfChat control in a ContentView.

In the Android app, when selecting the input textbox, they keyboard shows, but seems to bottom push any content up, whereas the iOS properly overlays the content.

screenshot attached.

 <ContentView.Content>

            <sfChat:SfChat

                x:Name="sfChat"

                 StickyTimeBreak="False"

                CurrentUser="{Binding CurrentUser}"

                HorizontalOptions="FillAndExpand"

                IncomingMessageTimestampFormat="MM/dd/yyyy hh:mm tt"

                Messages="{Binding Messages}"

                OutgoingMessageTimestampFormat="MM/dd/yyyy hh:mm tt"

                SendMessage="sfChat_SendMessage"

                ShowIncomingMessageTimestamp="True"

                ShowOutgoingMessageAuthorName="False"

                ShowOutgoingMessageAvatar="False"

                ShowOutgoingMessageTimestamp="True"

                VerticalOptions="FillAndExpand" />

    </ContentView.Content>

Attachment: SfChat_5736c3bb.zip

[Pradeep Kumar Balakrishnan]

Hi Chasing, 

 

Thank you for your patience. 

 

We have checked the reported issue and able to replicate the mentioned issue “Editor is overlayed by keyboard in Xamarin forms android”. happened when we load chat control in SfTabview. We have also attached the tested sample and tested video for reference. 

 

Sample and video 

 

Based on the provided image we are using chat control inside SfTabview and reproduced the issue. If you are not loaded Chat control inside the SfTabview. Kindly share the details about in which control or page Chat control is loaded. It will avoid misunderstanding and help us procced further. 

 

Regards, 

Pradeep Kumar B 

[Jason]

Hello Pradeep,

Yes, you are correct.  I am using SfChat inside SfTabview.  What you show in your video is what is happening in my project.

Thanks for the update.

[Pradeep Kumar Balakrishnan]

Hi Chasing, 

 

Thank you for the update. 

 

Currently, we are validating the reproduced issue “Editor is overlayed by keyboard in Xamarin forms android” in both SfChat and SfTabView source and let you know the details in two business days (January 20, 2021). We appreciate your patience until then. 

 

Regards, 

Pradeep Kumar B 

[Ruba Shanmugam]

Hi Chasing,

Thank you for your patience.

We have checked the reported issue and we could able to reproduce the issue when using "SfChat inside the SfTabView item content". We are currently Analyzing the root cause for the reported issue and we will update the complete details on January 22, 2021. We appreciate your patience until then.

Regards,
Ruba Shanmugam 

[Ruba Shanmugam]

Hi Chasing,

Thanks for the update.

We have fixed the reported issue "SfChat inside the SfTabView item content" and find the patch for the fix from below link.

Please find the patch setup from the below location.

https://syncfusion.com/Installs/support/patch/18.4.0.30/1144123/I309560/SyncfusionPatch_18.4.0.30_1144123_1222021085940812_I309560.exe  

or

Please find the patch assemblies from the below location.

https://syncfusion.com/Installs/support/patch/18.4.0.30/1144123/I309560/SyncfusionPatch_18.4.0.30_1144123_1222021085940812_I309560.zip  

or

Please find the NuGet from the below location.

https://syncfusion.com/Installs/support/patch/18.4.0.30/1144123/I309560/SyncfusionNuget_18.4.0.30_1144123_1222021085940812_I309560.zip  

Assembly Version: v118.4.0.30

Disclaimer:

Please note that we have created this patch for version 18.4.0.30 specifically to resolve the following issue reported in this incident. If you have received other patches for the same version for other products, please apply all patches in the order received

Note: Currently we have patch support only to the main and service pack release version, not for weekly nuget release. So only provided a patch with 18.4.0.30 version.

Follow the below link to clear cache,

https://www.syncfusion.com/kb/6987/how-to-clear-nuget-cache  

The fix will be included in our next release Volume 4 SP1, which is expected to be rolled out on end of January 2021.

We appreciate your patience until then.

Regards,
Ruba Shanmugam

[Ruba Shanmugam]

Hi Chasing,

We are glad to announce that our Essential Studio 2020 Volume 4 Service Pack Release v18.4.0.39 is rolled out and is available for download under the following link.

https://www.syncfusion.com/forums/161973/essential-studio-2020-volume-4-service-pack-release-v18-4-0-39-is-available-for-download

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

Regards,
Ruba Shanmugam