Problem saving a document in docx

[Parnesio Fango]

If I try to save in docx a document that contains header and footer and text that is displayed on one page, 2 pages are exported to the docx file.

I attach a file in sfdt and docx where the problem is present.

Attachment: es1_1ebc5539.rar

[Harini Chellappa]

Hi Parnesio, 

Syncfusion Greetings! 

Can you please share the original word document which will be helpful for us to check further in our end and provide solution at the earliest? 

Regards, 

Harini C 

[Parnesio Fango]

Hi,

     the problem also occurs if i export a document created directly by the editor.

The document must have a header, a footer and the body of the completed text (as in the example attached above).

Thanks for your help

[Harini Chellappa]

Hi Fango, 

Currently, we are checking on this. Will update further details by Dec 24, 2020. 

Regards, 

Harini C 

[Harini Chellappa]

Hi Fango, 

We have considered the reported scenario as bug and logged defect report. Fix will be included in our upcoming EJ2 patch release which is tentatively scheduled on Jan 6, 2020. Once included, will update you. You can track the status from below link. 

https://www.syncfusion.com/feedback/20893/line-spacing-is-not-considered-properly-on-exporting  

Regards, 

Harini C