SfGrid the edit operation, if activate a filter or a grouping, freezes the application

Hi, when I press the F2 key, or the Edit button in the grid toolbar, if there are filters or groups active, on the selected row it causes a strange behavior of the application (without errors by the debug) that no longer responds. I am using a server side application with .NET 5.0 and the latest version of SyncFusion.
thanks

3 Replies 1 reply marked as answer

RS Renjith Singh Rajendran Syncfusion Team November 16, 2020 12:39 PM UTC

Hi Salvatore, 

Greetings from Syncfusion support. 

We are not clear about the exact scenario of the problem you are facing. We tried by creating a sample based on your scenario, but we could not face any Grid freezing problem when perform edit in Grid. We are attaching the sample for your reference, please download the sample from the link below, 
 
If you are still facing difficulties, then the following details would be helpful for us to proceed further.  
  1. Share the exact scenario or proper replication procedure.
  2. Share a simple issue reproducing sample, or if possible reproduce the problem with the attached sample and share with us for further analysis.
  3. Share the video demo showing the replication of the problem you are facing.
  4. Share the details of exception if any occurred in the browser console.

The provided information will help us analyze the problem, and provide you a solution as early as possible. 

Regards, 
Renjith Singh Rajendran 



SA Salvatore November 17, 2020 04:56 PM UTC

Hi,
I hope I have solved the problem by simply changing the PrimaryKey column, with another one, which is never null and has no duplicates.
If either condition is false then the grid freezes the application.
Can you kindly confirm that this is the case?
regards


RS Renjith Singh Rajendran Syncfusion Team November 18, 2020 09:27 AM UTC

Hi Salvatore, 

Thanks for your update. 

We would like to inform you that, based on the primary key column value only we will perform CRUD in Grid. So, it is a must to specify an unique value column as primary key to perform editing in Grid.  
 
To perform CRUD operation in Grid, it is a must to set "IsPrimaryKey" for an unique value column in Grid. Please refer the below documentation for more details, 

So we suggest you to ensure this case to overcome the reported problem. Please get back to us if you need further assistance. 

Regards, 
Renjith Singh Rajendran 


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