Empty chart on on mobile devices

[Yordan]

Hello dear support.

I have the follow strange issue:

- The chart is working on the desktop browsers, but when I try on mobile devices it goes blank without series.
There is a chance that I am doing something wrong, so I will describe what is the case :

-I have a razor compoennt inside of which  I have SfStockChart with 3 StockChartSeries which having their own StockChartAxis.

each StockChartSerie is bound with DataSource to a List of class with X and Y (only, no other properties, The X axis is DateTime axis.

The data is requesting with a button.
So - when I receive the data - I am refilling these datasource lists, and on the end of the procedure I am calling 

            chart.Series[ 0 ].Refresh();

            chart.Series[ 1 ].Refresh();

            chart.Series[ 2 ].Refresh();

in order to refresh the series. 
This seems to be working on desktop, but on Android Chrome - It just stay blank like there is no series.

[Srihari Muthukaruppan]

Hi Yordan, 

  

We are analysing your query and we will update the status within one business days(October 21, 2020). We appreciate your patience until then. 

  

Regards, 

Srihari M 

[Srihari Muthukaruppan]

Hi Yordan, 

 

We have analysed your query. From that, we suggest you to use chart.Refresh() method to refresh the chart after the datasource changes and also we would like to let you know that the chart series refresh is working fine in the blazor platform on mobile devices in the latest version 18.3.42.  We have also attached the screenshot for your reference. 

 

Screenshot: 

Before Click: 

 

After Click: 

 

 

If you still face this issue. kindly revert us with the following information which will be more helpful for further analysis and provide you the solution sooner.     

1. Please share the runnable project.
2. Share the details if you have done any other customization in your sample.

Regards,  

Srihari M