Draggable Dialog position jumps when scrolled down page

When using a modal dialog that is configured to be draggable, the position of the dialog will jump down when clicking on the dialog to drag it if the page is not scrolled to the very top. the amount the dialog jumps appears to increase the further scrolled down the page you are.This is using the current latest version of syncfusion, V18.3.0.40. This has been replicated in the latest versions of both Chrome and Firefox on a Windows 10 machine.
Please see below demo and attached solution demonstrating the issue.

Attachment: SyncfusionBug_aa7ae553.zip

3 Replies 1 reply marked as answer

IS Indrajith Srinivasan Syncfusion Team October 20, 2020 12:47 PM UTC

Hi Joshua, 
 
Sorry for the delay in getting back to you, 
 
We have validated on the reported issue and have also considered “SfDialog with AllowDragging property enabled is not working properly in a scrollable page” as a bug from our end and logged the report for the same, the fix will be included with our patch release on 27th October. 
 
You can now track the current status of the report, review the proposed resolution timeline, and contact us for any further inquiries through this link: https://www.syncfusion.com/feedback/18908/  
 
Regards, 
Indrajith 



IS Indrajith Srinivasan Syncfusion Team October 27, 2020 01:21 PM UTC

Hi Joshua,

Sorry for the inconvenience caused, 
  
We couldn't include the fix with our patch release on 27th October due to its complexity. We will include the fix with our 2020 Volume 3 SP1 release.

Regards,
Indrajith 



IS Indrajith Srinivasan Syncfusion Team November 20, 2020 12:43 PM UTC

Hi Joshua, 
 
Thanks for your patience, 
 
We have resolved the reported issue “SfDialog with AllowDragging property enabled is not working properly in a scrollable page” with the package version 18.3.50. 
 
Can you please upgrade your package to this version, to resolve the reported issue from your end ? 
 
Regards, 
Indrajith 


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