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Touch Scrolling

Does the PDF Viewer control support scrolling with touch?  I am using a Surface Pro X with the latest version of Edge and I can't get the control to scroll using either the main viewport or the scrollbar when using touch.  I can get it to work with a mouse.


5 Replies 1 reply marked as answer
AA Akshaya Arivoli Syncfusion Team October 6, 2020 04:14 PM UTC

Hi Scott , 

Thank you for contacting Syncfusion support 

We can enable the scroll by switch to the Pan mode using the option provided in the toolbar and scroll the document. Can you please try it and revert us with more details about your issue and the replication procedure if you still need assistance. 

Regards, 
Akshaya 


SK Scott Kuhl October 7, 2020 12:28 AM UTC

Changing the Pan mode does not fix the issue.  Touch does not work for scrolling on either the scrollbar or the PDF itself on Windows.  It does work on Android.

AA Akshaya Arivoli Syncfusion Team October 7, 2020 10:10 AM UTC

Hi Scott, 

Sorry for the inconvenience caused.  

We are facing the issue “Pan Mode and Text Selection mode not switched properly in PDF Viewer” and logged the defect report for the same. The fix for the issue will be included in our upcoming weekly NuGet release on October 13, 2020 


Regards, 
Akshaya 


SK Scott Kuhl October 7, 2020 11:37 PM UTC

Fantastic.  Thanks.

AA Akshaya Arivoli Syncfusion Team October 13, 2020 04:20 PM UTC

Hi Scott , 

We have fixed the reported issue and the fix was included in our latest weekly release v18.3.0.40. Kindly upgrade to that version to get the issue resolved. 
 
Pacakages  
 
Client side package    
   
Blazor Client  
Blazor Sever 
Service side package    
ASP.NET Core :    
     
ASP.NET MVC:    
   
   
Regards,   
Akshaya   


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