Performance issues when uses several ejs-richtexteditors

[Andrew Mandruk]

I am using modal window (with several richtexteditors) on the page with grid, and when i am closing the modal - it closes in several seconds, not instant.

Here you can see near the same demo (just without modal, but you can toggle richtexteditors by pressing "Toggle Editors" button).

Steps for reproduce:
1) go to page https://codesandbox.io/s/vue-template-k6163?file=/src/components/Row.vue

2) click "Toggle Editors" button

3) change  font size in one of the ejs-richtexteditors (i cannot repeat it in demo, but in my project it is no need to do this step)

4) click "Toggle Editors" button

Expected result: Editors will be hidden instantly

Actual result: Waiting several seconds before editors disappearing. (speed depends on computer hardware)

In the example, the browser recalculates styling of 1261 elements. (the more elements - the lower the speed)

Looks like isNullOrUndefined(this.element.offsetParent) in popup.js forces recalculate styling.

Can it be fixed in some way?

[Revanth Krishnan]

Hi Andrew,  

  

  

Greetings from Syncfusion support. 

  

  

We are currently validating your query “Performance issues occurs when using several ejs-richtexteditors” with high priority from our end. We will update you with further details on or before 13th August.  

  

We appreciate your patience until then.  

  

Regards,  

Revanth 

[Indrajith Srinivasan]

Hi Andrew ,

Good day to you 

  

We have further validated on the reported query and have considered “Performance issue with multiple Rich Text Editors rendered in a page “ as a bug from our end and the fix will be included with our patch release on 25^th of August 2020.   

  

You can now track the current status of the report, review the proposed resolution timeline, and contact us for any further inquiries through this link: https://www.syncfusion.com/feedback/16963/ 

 

Regards,  

Indrajith 

[Revanth Krishnan]

Hi Andrew,  

  

We deeply regret for the inconvenience caused,  

  

We couldn’t include the fix in our weekly patch release, due to complexity in fixing the reported issue from our end. We will include the fix in our next patch release which is expected on 1^st Sep 2020. 

  

Regards,  

Revanth 

[Indrajith Srinivasan]

Hi Andrew, 

 

Thanks for your patience, 

 

We have resolved the reported issue “Performance issue with multiple RichTextEditors rendered in a page ” in Rich Text Editor with the package version 18.2.56.  

 

Release Notes: https://ej2.syncfusion.com/vue/documentation/release-notes/18.2.56/?type=all#richtexteditor 

 

Can you please upgrade you package to this version to resolve the reported issue ?

Regards,
Indrajith

[Andrew Mandruk]

Thank you for solution. Now everything work 

[Revanth Krishnan]

Hi Andrew, 

 

We are glad that the reported issue has been resolved. 

 

Please let us know if you need any further assistance. 

 

Regards, 

Revanth