MaskedTextbox not remembering value input

[Glen Alexander]

Hi,

We are using the MaskedTextbox in one of our applications. We have it on a form, and if we progress to the next step in the form wizard, then go back to the page that has the input the MaskedTextbox is not remembering the value entered. For example I enter 12/2021, and upon returning to the page I see 1_/____.

It works as expected in all browsers except IE11. We are setting the value on returning to the form page.

We've tried enablePersistence: true but even this does not work for us in IE11. If I enter 12/2021 and reload the page I see the 1_/____.

[Ponmani Murugaiyan]

Hi Glen, 

Greetings from Syncfusion support. 

We have validated your reported issue. But unfortunately, the issue is not reproduced in our end. We have prepared sample as per your requirement and attached below for reference. Please find the steps to check the MaskedTextBox with the below sample in your end . 

Sample: https://www.syncfusion.com/downloads/support/directtrac/general/ze/ej2-quickstart-955294621  

 

1. Run the above sample.
2. Fill the form with required fields.
3. Click on Next button.
4. Again click on previous button to navigate to first page.
5. MaskedTextbox value is maintained in the control.

Output: 

 

Kindly check with the above sample. If issue still exists in your end or if we misunderstood the query. Please provide the below details which will be helpful for us to provide the solution at earliest. 

1. Provide video demonstration to replicate the issue.
2. If possible, please provide the sample or try to replicate the issue in the provided sample.

The above requested details will be helpful for us to validate the issue further at our end. 

Regards, 

Ponmani M